The impact of the internet on secretarial studies in selected business organisations in enugu metropolis

Thesis Abstract

Abstract
The internet has become an integral part of modern business operations, revolutionizing various aspects of office management and administrative functions. This study explores the impact of the internet on secretarial studies in selected business organizations in Enugu metropolis. The research aims to investigate how the internet has influenced the roles, skills, and job responsibilities of secretaries within these organizations. A mixed-methods approach will be employed, combining both qualitative and quantitative data collection techniques. The study will involve surveying secretaries in various business organizations in Enugu metropolis to gather information on their use of the internet, the specific tasks they perform online, and how the internet has affected their daily work routines. In addition, interviews with key stakeholders such as office managers and IT personnel will provide further insights into the integration of internet technologies in secretarial roles. The findings of this research are expected to reveal the extent to which the internet has transformed secretarial studies in the selected business organizations. It is anticipated that the results will highlight the increased efficiency and productivity brought about by internet technologies, as well as the challenges and limitations faced by secretaries in adapting to these changes. Moreover, the study will identify the specific internet tools and software applications that have been most beneficial for secretarial tasks, shedding light on best practices for incorporating technology into secretarial studies curriculum. The implications of this research are significant for both academia and industry. By understanding how the internet has impacted secretarial studies, educators can update their curricula to better prepare students for the evolving demands of the workplace. Additionally, business organizations can use the findings to optimize the utilization of internet resources in their administrative functions, leading to improved operational efficiency and competitiveness in the digital age. In conclusion, this study will contribute valuable insights into the evolving role of the internet in secretarial studies within business organizations in Enugu metropolis. By examining the impact of internet technologies on secretarial roles, skills, and job responsibilities, the research aims to enhance our understanding of the intersection between technology and administrative functions in the modern workplace.