Assessment of factors that improve the effectiveness of secretaries in selected banks
Table Of Contents
Chapter ONE
INTRODUCTION
- 1.1Introduction
- 1.2Background of Study
- 1.3Problem Statement
- 1.4Objective of Study
- 1.5Limitation of Study
- 1.6Scope of Study
- 1.7Significance of Study
- 1.8Structure of the Research
- 1.9Definition of Terms
Chapter TWO
LITERATURE REVIEW
- 2.1Theoretical Framework
- 2.2Historical Overview
- 2.3Conceptual Framework
- 2.4Empirical Review
- 2.5Current Trends
- 2.6Critical Analysis
- 2.7Comparative Analysis
- 2.8Innovations in the Field
- 2.9Gaps in Literature
- 2.10Summary of Literature Review
Chapter THREE
RESEARCH METHODOLOGY
- 3.1Research Design
- 3.2Research Philosophy
- 3.3Research Approach
- 3.4Data Collection Methods
- 3.5Sampling Techniques
- 3.6Data Analysis Procedures
- 3.7Ethical Considerations
- 3.8Limitations of Methodology
Chapter FOUR
DATA PRESENTATION AND ANALYSIS
- 4.1Data Presentation
- 4.2Descriptive Analysis
- 4.3Inferential Analysis
- 4.4Comparison of Results
- 4.5Interpretation of Findings
- 4.6Discussion of Results
- 4.7Implications of Findings
- 4.8Recommendations for Practice
Chapter FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
- 5.1Summary of Findings
- 5.2Conclusion
- 5.3Contributions to Knowledge
- 5.4Implications for Future Research
- 5.5Recommendations for Further Study
Thesis Abstract
For decades now, fast changes have been taking place in all facets of human life including the office environment. This is as a result of technological advancement. Every office in today’s business world, be it government, industry or other human endeavors, require facts and accurate information for quick decision-making(Nnemeka,2013). The office worker, including the secretary, expects certain support from the organization into which he/she is employed. This support can be technological (machines and equipment) and human. In offices of past, manager’s dictated memos and letters and secretaries typed them. Most recently, business have developed word processing centers and relied on personal computers and even electronic mail in an effort to lessen the need for secretarial support and make the employee-secretary very productive (Ezoem, 2015; Osuala, 2010).
Thesis Overview
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