Professional ethics required of office manager in a changing office environment (a case study of selected institutions in owerri, imo state) | Blazingprojects Postgraduate Thesis
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Professional ethics required of office manager in a changing office environment (a case study of selected institutions in owerri, imo state)

 

Table Of Contents


Chapter ONE

INTRODUCTION

  • 1.1Introduction
  • 1.2Background of Study
  • 1.3Problem Statement
  • 1.4Objective of Study
  • 1.5Limitation of Study
  • 1.6Scope of Study
  • 1.7Significance of Study
  • 1.8Structure of the Research
  • 1.9Definition of Terms

Chapter TWO

LITERATURE REVIEW

  • 2.1Evolution of Office Management
  • 2.2Importance of Professional Ethics in Office Management
  • 2.3Ethical Issues in the Workplace
  • 2.4Role of Office Manager in Upholding Professional Ethics
  • 2.5Professional Ethics Guidelines for Office Managers
  • 2.6Ethical Decision Making in Office Management
  • 2.7Impact of Technology on Professional Ethics in Office Management
  • 2.8Ethical Leadership in the Office Environment
  • 2.9Training and Development in Professional Ethics for Office Managers
  • 2.10Case Studies on Ethics in Office Management

Chapter THREE

RESEARCH METHODOLOGY

  • 3.1Research Design
  • 3.2Population and Sampling Techniques
  • 3.3Data Collection Methods
  • 3.4Questionnaire Design and Administration
  • 3.5Interview Procedures
  • 3.6Ethical Considerations in Research
  • 3.7Data Analysis Techniques
  • 3.8Validity and Reliability of Research Instruments

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

  • 4.1Overview of Research Findings
  • 4.2Analysis of Ethical Practices in Selected Institutions
  • 4.3Comparison of Ethical Standards in Different Office Environments
  • 4.4Challenges Faced by Office Managers in Upholding Professional Ethics
  • 4.5Strategies for Improving Ethical Behavior in the Workplace
  • 4.6Recommendations for Enhancing Professional Ethics among Office Managers
  • 4.7Implications of Findings for Office Management Practices
  • 4.8Future Research Directions

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

  • 5.1Conclusion and Summary
  • 5.2Summary of Key Findings
  • 5.3Contributions to Knowledge
  • 5.4Practical Implications
  • 5.5Recommendations for Future Practice

Thesis Abstract

 
This study was a build up of additional information as an extension of knowledge in secretarial profession. It studied the profession ethics required of secretaries in changing office environment. Because it has been observed with total dismay that some secretaries are ignorant of the set of code of conduct that is required of them in discharging their duties. This research work will enlighten the secretarial profession to the public. It also serves as a guide to employers in recruiting. The secretaries should display the required code of conduct in carrying out jobs in the work place. The secretary often times faced with problems that tend to hinder her from being ethical. It is therefore not out of place to conclude that the secretary, though may encounter obstacle in trying to be principled in the work place, should strive to handle these obstacles diplomatically as professional ethics has a great positive impact on the job of the secretary.

Thesis Overview

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