Difficulties encountered by secretaries in operating a computer | Blazingprojects Postgraduate Thesis
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Difficulties encountered by secretaries in operating a computer

 

Table Of Contents


Chapter ONE

INTRODUCTION

  • 1.1Introduction
  • 1.2Background of Study
  • 1.3Problem Statement
  • 1.4Objective of Study
  • 1.5Limitation of Study
  • 1.6Scope of Study
  • 1.7Significance of Study
  • 1.8Structure of the Research
  • 1.9Definition of Terms

Chapter TWO

LITERATURE REVIEW

  • 2.1Overview of Computer Operations
  • 2.2Evolution of Computers
  • 2.3Importance of Computer Literacy
  • 2.4Challenges in Computer Utilization
  • 2.5Training and Development Programs
  • 2.6Impact of Technology on Secretarial Roles
  • 2.7Role of Secretaries in Modern Organizations
  • 2.8Strategies for Enhancing Computer Skills
  • 2.9Case Studies on Secretaries and Computer Usage
  • 2.10Future Trends in Secretarial Work

Chapter THREE

RESEARCH METHODOLOGY

  • 3.1Research Design
  • 3.2Population and Sampling Techniques
  • 3.3Data Collection Methods
  • 3.4Data Analysis Techniques
  • 3.5Research Instruments
  • 3.6Ethical Considerations
  • 3.7Validity and Reliability
  • 3.8Limitations of the Methodology

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

  • 4.1Overview of Findings
  • 4.2Analysis of Data
  • 4.3Comparison of Results with Literature Review
  • 4.4Interpretation of Results
  • 4.5Identified Patterns and Trends
  • 4.6Recommendations for Practice
  • 4.7Implications for Secretarial Training
  • 4.8Areas for Further Research

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

  • 5.1Summary of Findings
  • 5.2Discussion of Key Points
  • 5.3Conclusions Drawn
  • 5.4Contributions to Knowledge
  • 5.5Practical Implications
  • 5.6Recommendations for Action
  • 5.7Reflections on the Research Process
  • 5.8Suggestions for Future Research

Thesis Abstract

Abstract
This research project aims to explore the difficulties encountered by secretaries in operating a computer. In today's digital age, the role of secretaries has evolved to include various computer-related tasks such as word processing, data entry, email communication, and using office software applications. However, many secretaries face challenges and obstacles when it comes to effectively operating a computer in their daily work. The study will investigate the specific areas where secretaries encounter difficulties in computer operation, including technical issues, software navigation, multitasking, and troubleshooting common problems. Through surveys, interviews, and observations, the research will gather data on the most common challenges faced by secretaries and explore potential solutions to improve their computer literacy and efficiency. One key aspect of the research will be to identify the root causes of these difficulties, which may include lack of training, outdated technology, complex software interfaces, or insufficient technical support. By understanding the underlying reasons for the challenges faced by secretaries, organizations can implement targeted interventions to address these issues and enhance the overall productivity of their administrative staff. Additionally, the study will examine the impact of these difficulties on the job performance and job satisfaction of secretaries. It will explore how struggling with computer operation can lead to increased stress, decreased efficiency, and job dissatisfaction among secretaries. By highlighting the negative consequences of these difficulties, the research aims to underscore the importance of providing adequate training and support to empower secretaries in their computer-related tasks. Overall, this research project seeks to shed light on the challenges faced by secretaries in operating a computer and propose practical recommendations for improving their computer literacy and proficiency. By addressing these difficulties and enhancing the technological skills of secretaries, organizations can create a more efficient and supportive work environment, ultimately benefiting both the employees and the organization as a whole.

Thesis Overview

<p> </p><div><p><strong>1.0 &nbsp; INTRODUCTION</strong></p><p>1.1 &nbsp; BACKGROUND OF THE STUDY</p><p>Oparah (2003) described a computer as an electronic device that is capable of solving problems by accepting data, performing prescribed operating on the data accepted and supplying the results of those operations. In other words, computer is an electronic device, which can accept data, process the data and produce results / information automatically under program control.</p><p>Eyitayo, et al (2007), described computer as any machine or device which, under the control of a stored program, can accept data in a prescribed from, process the data and supply the results as information in a specified form.</p><p>Ahukannah (2003) stated that the computer is now doing the function of manual and electronic typewriters and other official work much better. Therefore, an office that has a computer it has no need for a manual or electronic type writer and other official works under normal circumstances.</p><p>Ohakwe (2002) advised that attempt should be made to look at the office. Furthermore, the secretary’s works dynamics environment packed full with conflicting situations and instruction so much that no two days are exactly the same. The conflicting decisions and instruction crop up all the time demand or needs prompt attention and decision secretary is a vital person in the administrative machinery that working with an out-modeled and un-serviced computers can make the job unattractive and the secretary unproductive and inefficient. It is hoped that at the end of the this study, it will provide or identify the problems encountered by secretaries in operating computers.</p><p>1.2 &nbsp; STATEMENT OF THE PROBLEMS</p><p>Although the main purpose of computerization is to increase office productivity and quality of products, these significant transformations may involve an element of risj to the secretary as well as effecting her performance. The secretary has to be aware and prepared for these. Ahukannah (2000) stated that the cause of one of the problem militating against automation of office, many firms that could use automated system effectively may not have the resources that mach their demands. Inadequate training and skills requirement is another problem associated functions well in environment where electricity supply is constant. Generators ought to be provided but the cost is much and not every organization that are willing or desire can afford the amount for it. Due to availability of various types and models of computer in the market, one finds it difficult to make a choice. One of the factors in choosing computer is the type of work for which it is needed for.</p><p>1.3 &nbsp; PURPOSE OF THE STUDY</p><p>The major purpose of this study is to identify the difficulties encountered by secretaries in operating computer. Specifically, the study attempt to.</p><p>&nbsp; &nbsp; Identify the problem of inadequate training and skills required in computer operation.</p><p>&nbsp; &nbsp; Identify and examine the problem of power supply.</p><p>&nbsp; &nbsp; Identify the problem of lack of knowledge of the computer.</p><p>&nbsp; &nbsp; Find out if there are difficulties in the carrying out routine maintenance.</p><p>&nbsp; &nbsp; Determine the difficulties in connecting the part of the computers.</p><p>&nbsp; &nbsp; Evaluate problem in controlling and managing viruses in the computer</p><p>1.4 &nbsp; RESEARCH QUESTIONS</p><p>The research question are:</p><p>&nbsp; &nbsp; What are the training skill required in computer operations.</p><p>&nbsp; &nbsp; What are the problem of power supply.</p><p>&nbsp; &nbsp; What is the knowledge required by secretaries in the computer.</p><p>&nbsp; &nbsp; What are the difficulties for the secretaries in carrying out routine maintenance.</p><p>&nbsp; &nbsp; What are the difficulties in controlling and managing viruses in the computer.</p><p>1.5 &nbsp; SIGNIFICANCE OF THE STUDY</p><p>The result of this study will help all student secretaries to identify some problem facing them in handing computers. It will also explain how important secretaries are in an organization and also that many unique things secretaries, that is, their strongly believed that after going through this study, it will serve as a useful tool as it will be informative and educative to prospective students secretaries and all practicing secretaries at large.</p><p>1.6 &nbsp; SCOPE OF THE STUDY.</p><p>This study tends to look at the difficulties encountered be secretaries in operating a compute and also fine the necessary solution to the problem so far.</p><p></p></div><h3></h3><br> <br><p></p>

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