A survey of occupationl challenges facing secretaries in the enugu state civil service. (case staudies of ministry of education and works) | Blazingprojects Postgraduate Thesis
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A survey of occupationl challenges facing secretaries in the enugu state civil service. (case staudies of ministry of education and works)

 

Table Of Contents


  • Title page                                                                      Approval page                                                              Dedication                                                                    Acknowledgement                                                                  Abstract                                                              Table of content           

Chapter ONE

INTRODUCTION

  • Background of study                                                    Statement of the problems                                  Purpose of the study                                                     Significance of the study                                                        Delimitation                                                                           Research questions                          

Chapter TWO

LITERATURE REVIEW

  • Personal Qualities of a secretary                          Business attributes of secretary                                    Duties of a secretary                                                     Job commitment                                                           Different kinds secretary                  

Chapter THREE

RESEARCH METHODOLOGY

  • Areas of the study                                                                  Population of the study                                                Sample and sampling techniques                                  Instrument for data collection                                       Method of data distribution                                          Method of data Analysis                  CHAPTER FUOR: Presentation and Analysis of DataResearch Question         i                                              Research Question                   ii                                             Research Question         iii                                                                         Research Question                   iv                                            

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

  • Discussion of finding Conclusion and Recommendation findings                                                                    Summary of findings                                                    Conclusions                                                                          Recommendation                                                          Appendix                                                                      Bibliography                                                            

Thesis Abstract

The aim of this project is to analysis the occupational challenges facing secretaries in the Enugu State Civil Service.

In order to make the writing a dream come through certain books and presented papers were Consulted and interviews were made also, after these consolations and interviews it become clear that secretaries are suffering from many thing like office equipment problem s of attending to visitors and profession not being respected by staff. Also ignorance of and where one’[s job ferments and where others job start and a result of some workers elelights in usurping others job.

Furthermore, Government should also provide a policy on the training of secretaries as a wary to encourage secretaries who embark on self development.


Thesis Overview

<p> </p><p>INTRODUCTION</p><p>1.1 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; BACKGROUND OF THE STUDY</p><p>The secretarial profession was thought to be less of importance to both business and industries all over the world in previous times. But now it is known that the secretarial profession is one of the oldest in the world and that where there was a man of action there too was a man of pen to record his deeds.</p><p>The national secretaries Association defined a secretary as an executive assistant who possesses a masterly of office skill, who demonstrates the ability to assume responsibility without direct supervision, who exercises initiative and judgment and who makes decision within the scope of assigned responsibility.</p><p>The dictionary of occupational title defines a secretary as a person who schedules appointment give information to callers, takes dictation in shorthand or on machine and transcribes relieves officers of clerical work deals with incoming and outgoing mails, locates attaches appropriate correspondence to files to be treated by the employer, takes care of reports, keeps personal records and minutes of the meeting,</p><p>From the4 above, it could be seen that a secretary is a versatile business generalists who understands the larguage of modern business and not just the skill of shorthand and typing alone. Secretarial efficiency or perfection lies in her intelligent presentation of business communication in a manner that enhances the image of the organization.</p> <br><p></p>

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