The impact of industrial relations on employee performance | Blazingprojects Postgraduate Thesis
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The impact of industrial relations on employee performance

 

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Thesis Abstract

Abstract
Industrial relations play a crucial role in shaping the working environment of an organization, which directly impacts employee performance. This research aims to investigate the impact of industrial relations on employee performance in various sectors. The study utilizes a mixed-methods approach, combining quantitative data analysis with qualitative insights from interviews and surveys. The quantitative analysis involves examining the correlation between industrial relations practices, such as collective bargaining agreements and grievance handling procedures, and key performance indicators like productivity, absenteeism rates, and job satisfaction. By analyzing data from employee records and organizational performance metrics, the study seeks to identify patterns and trends that highlight the influence of industrial relations on employee behavior and outcomes. Complementing the quantitative analysis, qualitative data gathered through interviews with employees, managers, and union representatives provide deeper insights into the perceptions and experiences related to industrial relations practices. Through thematic analysis of the qualitative data, the research explores the factors that contribute to positive or negative industrial relations dynamics within the organization and their subsequent impact on employee performance. The findings of this research have practical implications for organizations seeking to enhance employee performance through effective industrial relations strategies. By understanding the linkages between industrial relations practices and employee outcomes, organizations can make informed decisions to improve workplace relations, communication channels, and conflict resolution mechanisms. Moreover, the study highlights the importance of fostering a positive work environment characterized by mutual trust, respect, and collaboration between management and employees. Overall, this research contributes to the existing literature on industrial relations and employee performance by offering a comprehensive analysis that integrates both quantitative and qualitative perspectives. By examining the interplay between industrial relations practices and employee behavior, this study provides valuable insights that can inform organizational policies and practices aimed at optimizing employee performance and overall productivity.

Thesis Overview

<p> </p><p><strong>&nbsp;1.1. BACKGROUND OF THE STUDY</strong></p><p>One of the cardinal focus of the management is the application of management strategies that would bring about efficiency and high moral among which in turn result to high productivity. To make workers to be productive, there are certain condition to be met by employers of lbaours. Cole (1989), Pg 13 is ever looking at ways of attaining such goals. This has led to carrying out of several studies with a view to harmonize both human and natural resources. One of the most vacant area now is industrial relations. Industrial relations which has to do with attaining maximum levels of production and has to share the economic reform of organization may not be realized by the management that is has influence on employees productivity. Industrial relations can be said to be social political and economic condition that exist between the management and the employees. It is also fundamental concerned with a complex power relationship power sharing the economic and other decision which emanates from the employment, the condition of employment and employees at trade union and the government. Move importantly too is how the employees will formally be indentified with the purpose of the enterprise and how they, by effective participation both in the work effort and in the relevant decision making can find greater self fulfillment in the work place (David 1993) Pg. when the industrial relationship between the management and the employees is cordial, the organization will unquestionably be able to achieve it’s objective through collection and concerned efforts of motivated employment. When employees have negative feelings on job productivity is at stake. Despite this position of industrial relations, is an organization, there seems not be any study regarding how it influences the attainment of set goals by the various management of the organization hence there is need to look into this by the researcher. &nbsp; </p><p>It is also fundamental concerned with a complex power relationship power sharing the economic and other decisions which eminates from the employment, the condition of employment and remunerations between management and the employees of trade union and the government. More importantly too is how the employees will formally be indentified with the purpose of the enterprise and how they, by effective participation both in the work effort and in the relevant decision making can find greater self-fulfillment in the work place. (David 1993) pg. 17 when the industrial relation ship between the management and the employees is cordial, the organization will unquestionably be able to achieve its objectives through collection and concerned effort of motivated employment. &nbsp;</p><p>&nbsp;When employees have negative feelings on job productivity is at stake. Despite this position of industrial relations, is an organization, there seems not to be any study regarding how it influences the attainment of set goals by the various management of the organizations hence there is need to look into this by the researcher </p><p><strong>1.2. STATEMENT OF THE STUDY</strong></p><p>The industrial relationship between the management and the employees in work place is vital to the success of the organization. When employees work without any sort of grievance and are happy, productivity will subsequently increase as employees always put in their maximum effort. Unfortunately, from observation, some management seems not to recognize this fact. They seems not be give employees chances to participate in some decision making in the organization, which often sparks off conflict between them. The bank of Agriculture limited, Kaduna. Today also seem not to employ some basic management techniques in softening grievance among employees.</p><p>Catastrophic effects on organizational output. it appears that they are yet to realize the effect of trade union and their level of bargaining power of the company. Going by the above situation, the researcher will critically find out the influence of industrial relations on employees productivity.</p><p><strong>1.3. OBJECTIVES OF THE STUDY</strong></p><p>The main objective of the study is to ascertain the influence of industrial relations on employees performance. However, the specific objective are outlined below.</p><ol><li>To find out the factors that influence bad industrial relations between the management and the employees.</li><li>To find out if the relationship between the management of an organization and the employees have any relevance on productivity.</li><li>To ascertain how the management and employees can avoid industrial action and unrest in the work place.</li><li>To find out the factors that influence good industrial harmony</li></ol><p><strong>1.4. SIGNIFICANCE OF THE STUDY</strong></p><p>That this study is very unique in the fact that employees and management occupy a very important position in an organization. It is hope that the study would be beneficial to the management in organization, trade union, and staff in the organization as well as future researcher management.</p><p>These study would be beneficial to management who are directly involved in the utilization of workers they will appreciate the importance of workers in the organization and also think the ways of alleviating the problems they are facing.</p><p><strong>EMPLOYEES</strong>.</p><p>The study will hopefully unwell to employees the importance of keeping good relationship with the management, thereby avoiding act capable of causing disquiet and turmoil in the organization this will also ensure job security and efficiency. &nbsp; </p><p><strong>TRADE UNION</strong></p><p>They are representative of workers to the management in the organization, therefore, they should knows the limit of their bargaining power.</p><p><strong>FUTURE RESEARCHERS</strong></p><p>It will serve as a guide and a useful resources material for future researchers and it’s a pre-requisite for the award of H.N.D in Business Admin, in Kaduna Polytechnic.</p><p><strong>1.5 &nbsp; RESEARCH QUESTION</strong></p><p>i. &nbsp; &nbsp; What are the factors that hamper industrial harmony?</p><p>ii. &nbsp; &nbsp; What are the factors that encourage industrial harmony?</p><p>iii. &nbsp; &nbsp; How can the management and the employees avoid industrial action and unrest in your work place?</p><p>iv. &nbsp; &nbsp; Does the relationship between the management and the employees have any relevance on employee productivity</p><p><strong>1.6 &nbsp; SCOPE OF THE STUDY</strong></p><p>The study is limited to the influence of industrial relations on employees productivity in (bank of Agriculture Kaduna) since industrial relations is mainly concerned with employment problems, we are going to look into the following aspect as it affect the (BOA). Before and after it merger and to show how these have contributed to the organization effectiveness.</p><p><strong>1.7 &nbsp; LIMITATION OF THE STUDY</strong></p><p>In writing a project research work, one is bond to come across certain constraint that will limit the extent to which the research may intend to cover such as:</p><ol><li>Some respondents refuse to collect and fill the questionnaire be because of time factors and office schedule.</li><li>It is also difficult to gain access for the organization under case study.</li></ol><p>It is difficult to gather enough and factual information that are relevant to the study</p> <br><p></p>

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