An appraisal of business continuity plan by facilities managers in nigeria

• Title page – – – – – – – – – – i Declaration – – – – – – – – – – ii Approval – – – – – – – – – – iii Acknowledgement – – – – – – – – – iv Abstract – – – – – – – – – – v Table of Contents – – – – – – – – – vi List of Tables – – – – – – – – – – viii List of Figures – – – – – – – – – – ix

Chapter ONE

INTRODUCTION

• 1.1Background of the Study – – – – – – – 1
• 1.2Problem Statement – – – – – – – – 2
• 1.3Justification of the Study – – – – – – – 2
• 1.4Aim and Objectives – – – – – – – – 3
• 1.5Methodology – – – – – – – – – 3
• 1.6Scope And Limitations – – – – – – – 4

Chapter TWO

LITERATURE REVIEW

• 2.1Overview of Business Continuity Plan – – – – – 6
• 2.2Business Continuity Impact Analysis – – – – – – 15
• 2.3The Key Players (Personnel) in charge of Implementing BCP – – 30
• 2.4Business Continuity Planning Committee/Working Group – – – 32
• 2.5Areas and Organisations that Prepare and Implement BCP – – – 33
• 2.6Various Views, Definitions and Descriptions of BCP – – – 34
• 2.7Key Steps of Business Continuity Planning in Summary – – – 49

Chapter THREE

RESEARCH METHODOLOGY

• 3.1Preamble – – – – – – – – – 51
• 3.2Sampling Size and Sampling Technique – – – – – 51
• 3.3Description of Data and Data Collection – – – – – 52
• 3.4Method of Data Presentation – – – – – – – 52
• 3.5Method of Data Analysis – – – – – – – 53

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

• ANALYSIS AND DISCUSSION
• 4.1Preamble – – – – – – – – – 54
• 4.2Data Presentation and Analysis – – – – – – 54
• 4.3Discussion of Result – – – – – – – – 36

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

• AND RECOMMENDATIONS
• 5.1Summary – – – – – – – – – 69
• 5.1Conclusion – – – – – – – – – 70
• 5.2Recommendations – – – – – – – – 71 References – – – – – – – – – – 73 Appendix I (Letter of Introduction)- – – – – – – – 75 Appendix II (Questionnaire) – – – – – – – – 76 Appendix III (List of Facilities Management Firms) – – – – – 81LIST OF TABLES Table 4.1: Distribution of Questionnaires – – – – – 54 Table 4.2: Profession of Respondents – – – – – – 54 Table 4.3: Distribution of Respondents based on experience – – – 55 Table 4.4: Educational Qualification of Respondents – – – – 55 Table 4.5: Professional Qualification of Respondents – – – – 56 Table 4.6: Designation of Respondents – – – – – – 56 Table 4.7: Respondents’ Opinion of BCP – – – – – 57 Table 4.8: Response on areas where BCP is used in Managing Facilities – 59 Table 4.9: Respondent opinion on how often BCP is used in managing facilities 60 Table 4.10: Respondent Opinion on the Problems militating against the effective use of BCP in Managing Facilities – – – – – 42 Table 4.11: Respondent opinion on the impact of effective management of facilities 64 Table 4.12: Respondents opinion on why BCP is prepared – – – 64 Table 4.13: Respondents’ opinion on the need for management of facilities in Nigeria 65 Table 4.14: Respondents’ Perception on how BCP can promote effective Management of Facilities in Nigeria – – – 66LIST OF FIGURES Fig. 2.1: Business Continuity Planning Lifecycle – – – – 29 Fig. 2.2: Business Continuity Organisation – – – – – 31 Fig. 2.3: Business Continuity Organisation (Execution) – – – 32