Impact of e-management on human resource development in the central bank of nigeria, 1999-2009

•  Title Page – – – – – – – – – – – – i Certification – – – – – – – – – – – -ii Dedication – – – – – – – – – – – -iii Acknowledgement – – – – – – – – – -iv Abstract – – – – – – – – – – – -vi Table of Contents – – – – – – – – – -vii List of Diagrams; Graphs and Tables – — – – – – -viii

Chapter ONE

INTRODUCTION

• – – – – – – -1
• 1.1Background of the Study – – – – – – – -1
• 1.2Statement of the Problem – – – – – – – -4
• 1.3Objectives of the Study – – – – – – – -6
• 1.4Significance of the Study – – – – – – – -7
• 1.5Literature Review – – – – – – – – -7
• 1.6Theoretical Framework — – – – – — – -37
• 1.7Hypotheses – – – – – – – – – -41
• 1.8Method of Data Collection – — – – – – – -41
• 1.9Logical Data Framework – – – – – – – -46

Chapter TWO

LITERATURE REVIEW

• CENTRAL BANK OF NIGERIA AND THE USE OF E- MANAGEMENT SYSTEM – – – – – – – – -49
• 2.1Introduction – – – — – — – – – -49 2.2: Brief history of the Central Bank of Nigeria Administrative System – -50 2.3: Components of E-management – – – – – – -52 2.4: The Use of Internet/Intranet Applications – – – – -55 2.5: Central Bank of Nigeria E-management Web Based page – – – -57 2.
• 5.1Application of the CBN E-management Web Based Page – — – -58

Chapter THREE

SYSTEM DESIGN AND IMPLEMENTATION

• E-MANAGEMENT AND HUMAN RESOURCE DEVELOPMENT- — – – – – – – – – -60 3:1: Introduction———————————————————60 3.2: Computer Literacy Level and use of Internet/Intranet Technology in the Central Bank of Nigeria – – – – – – -64 3.3: E-management and Staff Development Strategies – – – -75

Chapter FOUR

SYSTEM TESTING AND EVALUATION

• THE IMPACT OF E-MANAGEMENT ON STAFF PRODUCTIVITY – – – – –……87 4.1: Introduction……………………………………………………………… 87 4.2: E-management and Effective Banking Operations – – – -88 4.3: E-management Services Delivery – – – – – – -99

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

• E-MANAGEMENT AND EMPLOYEMENT OPPORTUNITIES – – – – – – – – 102 5.1: Introduction- – – – – – – – – – —– – – ——– – – — – – – – – – – – – – – – – – – – – 102 5.2: Effect of E-management on Staff Strength – — – – -104 CHAPTER SIX: SUMMARY AND CONCLUSION – – – – -122 6:1 Summary of Findings – – – – – – – -122 6:2 Conclusions- – – – – – – – – -123
• 6.3Recommendations – – – – – – -125 BIBLIOGRAPY – – – – – – – – – – -128 APPENDIX – – – – – – – – – – – -135