Designing and implementing a transacting

Thesis Abstract

This project is aimed at designing and implementing a transacting system or an ATM machine for Eco Bank Plc, Obosi Onicha. Specially, this study covered the activities of financial institutions in mobilizing cash payments and given the larger part of it to customers who wish to do their cash transactions electronically in Eco bank Obosi Onitsha.Companies and organizations should have more awareness of their type of customers. For example,how managers can have an effective sale to irritable customers. Customer relationship management (CRM) usually involves the need of IT professionals to implement the methodologies involved to carry out effective management of customers. The issue of not having a suitable commercial brand(Dr JavadKhalatbari, 2011).

There is a strong requirement for data integration before data mining which involves getting data from different sources and integrate them before actual data exploration can begin. Companies usually make the mistake of gaining the technology needed and then applying it to discover it is not actually solving the main problem.It helps business to gain insight into the behaviour of customers and their value so that the company can increase their profit by acting according to the customer characteristics. Customer relationship management technology is a mediator between customer management activities in all stages of a relationship (initiation, maintenance and termination)

The ability to know which category of customers to channel their effort to which are more likely to remain.

In a bid to successfully carry out a transaction receipt generating system for an ATM machine with a view of finding out its shortcomings, this attempt enabled the researcher to design and implement a transaction receipt generating system for cash transactions that would, if well implemented help to uplift the financial operations of Eco bank Plc Obosi Onitsha. The New system will be developed using Microsoft visual basic 6.0. This programming language was chosen because of its ideal nature for writing windows based application.