Design and implementation of a computerized guest information tracking systemINTRODUCTION 1.1 BACKGROUND OF STUDY. Information technology is an essential tool to guest tracking. The faster and more effectively it works, the safer our business management is. Information system (IS) refers to a system that comprises of persons, data records and activities that process data and information in an organization, and it includes the organization‟s manual and automated processes. In a narrow sense, the term information system refers to the specific application software that is used to store data records in a computer system and automates some of the information-processing activities of the organization. The term information technology has ballooned to encompass many aspects of computing and technology, and the term has become very recognizable. The information technology umbrella can be quite large, covering many fields. IT professionals perform a variety of duties that range from installing applications to designing complex computer networks and information database. Since the first wave of computerization in the 1970‟s, the implementation of information technology within policing has been questioned and often met with resistance. The development of an information technology strategy must be viewed in the context of increasing expectations and pressure for reform within organizations. 2 The business environment in which banks operate is changing; increased demands for efficiency has led to information technology being recognized as a valuable and innovative addition to guest tracking system. Over the last decade, computer and telecommunication technologies have developed at an extraordinary rate. Increased computer power, advances in data transmission, attractive and user-friendly graphic interfaces present bank with unprecedented capacity to collect, store, analyze and share data with stakeholders inside and outside of bank. Historically, the innovation of information systems has served as the catalyst for dramatic changes in the organization work and has presented both opportunities and challenges to operators. Some banks have made tremendous efforts in creating databases for guest information system for security purposes. 1.2 STATEMENT OF PROBLEM Keeping record of visitors in a bank has been a big task for the management. Often the identity of the guest is forgotten as soon as he/she leaves the bank. This is a big security risk as there is need to maintain an automated record of daily visitors to the bank in case security issues arise. 3 1.3 PURPOSE OF STUDY The purpose of this study is to design software that will serve as an electronic register to keep record of daily guest to the bank. The software will maintain a centralized database system for the purpose of information sharing. 1.4 SIGNIFICANCE OF THE STUDY The software developed will be beneficial to the bank management in so many ways: 1. Maintain a centralized database for Guest records 2. Retrieve previous information on guest from the system easily using serial query language 3. Have a good surveillance on the guest information for security purposes 4. Know the number of guest they receive on daily basis 5. Track the frequency of a guest visitation to the bank 1.5 OBJECTIVE OF STUDY The purpose of this research work is to develop a system that should be able to achieve the following: 1. To provide an electronic register to keep record of guest visit to the bank 2. To produce a system where information and output report will be produced much faster, more accurately and more detailed. 4 3. Keeping record of total number of guest coming to the bank on daily basis. 4. Keep track of old guest in case of any security breach. 5. Provide password to prevent unauthorized users from accessing and manipulating information. 1.6 SCOPE OF THE STUDY This research project covers only records on the banks managers guest and some other management staff, as it will be difficult to maintain guest record on every staff of the bank. 1.7 CONSTRAINS AND LIMITATION Due to time constraint and limited resources, the use of biometric could not be incorporated into the work for authentic identification of guest. 1.8 DEFINTION OF TERMS ARRIVAL FILE: This is master file consisting of the guest name, companies name and address, state, country, nationality, profession etc. which also include the mode of payment to be used by the guest. DATABASE: This is the collection of related data/information GUEST: This guest are used in the contest of the work refers to individual, companies or corporate bodies that visited the bank 5 SOFTWARE: This is the logically written instruction that control the
Table Of Contents
Chapter ONE
INTRODUCTION
- 1.1Introduction
- 1.2Background of Study
- 1.3Problem Statement
- 1.4Objective of Study
- 1.5Limitation of Study
- 1.6Scope of Study
- 1.7Significance of Study
- 1.8Structure of the Research
- 1.9Definition of Terms
Chapter TWO
LITERATURE REVIEW
- 2.1Evolution of Guest Information Tracking Systems
- 2.2Importance of Guest Information Tracking in Business Management
- 2.3Technologies Used in Guest Information Tracking Systems
- 2.4Case Studies of Successful Guest Information Tracking Systems
- 2.5Challenges in Implementing Guest Information Tracking Systems
- 2.6Best Practices for Guest Information Tracking Systems
- 2.7Future Trends in Guest Information Tracking Systems
- 2.8Comparison of Manual vs Computerized Guest Information Tracking
- 2.9Security Considerations in Guest Information Tracking Systems
- 2.10Ethical and Legal Issues in Guest Information Tracking
Chapter THREE
SYSTEM DESIGN AND IMPLEMENTATION
- 3.1Research Design
- 3.2Data Collection Methods
- 3.3Sampling Techniques
- 3.4Data Analysis Procedures
- 3.5Software Development Tools
- 3.6System Testing and Validation
- 3.7Project Management Methodology
- 3.8Ethical Considerations
Chapter FOUR
SYSTEM TESTING AND EVALUATION
- 4.1Analysis of Guest Information Tracking System Requirements
- 4.2Design and Implementation of the Computerized System
- 4.3System Integration and Deployment
- 4.4User Training and System Documentation
- 4.5System Maintenance and Upgrades
- 4.6Evaluation of System Performance
- 4.7Comparison with Existing Systems
- 4.8Recommendations for Future Enhancements
Chapter FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
- 5.1Summary of Findings
- 5.2Conclusion
- 5.3Contributions to Knowledge
- 5.4Implications for Practice
- 5.5Recommendations for Further Research
Thesis Abstract
Design and implementation of a computerized guest information tracking system Information technology is an essential tool for guest tracking, providing faster and more effective management. Information systems encompass processes, data records, and activities that process information within an organization. Information technology professionals perform various duties, from installing applications to designing complex computer networks. Banks are recognizing the value of information technology for guest tracking systems, with advancements in computer and telecommunication technologies offering unprecedented data collection and analysis capabilities. This study aims to design software for an electronic register to maintain records of daily bank visitors, enhancing security and information sharing. The software will offer benefits such as centralized guest databases, easy information retrieval, enhanced security surveillance, visitor tracking, and daily guest count monitoring. Objectives include developing an electronic register for guest records, providing faster and more detailed output reports, tracking daily guest numbers, monitoring returning guests for security purposes, and implementing password protection for data security. The study scope covers guest records for bank managers and select management staff, with constraints including the absence of biometric identification due to time and resource limitations. Key terms include arrival file, database, guest, and software.
Thesis Overview
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</p><div><b><p><b>INTRODUCTION</b></p><p><b>1.1 BACKGROUND OF STUDY.</b></p><p>Information technology is an essential tool to guest tracking. The faster and more effectively it works, the safer our business management is.</p><p>Information system (IS) refers to a system that comprises of persons, data records and activities that process data and information in an organization, and it includes the organization‟s manual and automated processes. In a narrow sense, the term information system refers to the specific application software that is used to store data records in a computer system and automates some of the information-processing activities of the organization.</p><p></p><p>The term information technology has ballooned to encompass many aspects of computing and technology, and the term has become very recognizable. The information technology umbrella can be quite large, covering many fields. IT professionals perform a variety of duties that range from installing applications to designing complex computer networks and information database.</p><p>Since the first wave of computerization in the 1970‟s, the implementation of information technology within policing has been questioned and often met with resistance. The development of an information technology strategy must be viewed in the context of increasing expectations and pressure for reform within organizations. 2</p><p>The business environment in which banks operate is changing; increased demands for efficiency has led to information technology being recognized as a valuable and innovative addition to guest tracking system.</p><p>Over the last decade, computer and telecommunication technologies have developed at an extraordinary rate. Increased computer power, advances in data transmission, attractive and user-friendly graphic interfaces present bank with unprecedented capacity to collect, store, analyze and share data with stakeholders inside and outside of bank.</p><p>Historically, the innovation of information systems has served as the catalyst for dramatic changes in the organization work and has presented both opportunities and challenges to operators.</p><p>Some banks have made tremendous efforts in creating databases for guest information system for security purposes.</p><p></p></b></div><b><div><p><b>1.2 STATEMENT OF PROBLEM</b></p><p>Keeping record of visitors in a bank has been a big task for the management. Often the identity of the guest is forgotten as soon as he/she leaves the bank. This is a big security risk as there is need to maintain an automated record of daily visitors to the bank in case security issues arise. 3</p><p><b>1.3 PURPOSE OF STUDY</b></p><p>The purpose of this study is to design software that will serve as an electronic register to keep record of daily guest to the bank. The software will maintain a centralized database system for the purpose of information sharing.</p><p><b>1.4 SIGNIFICANCE OF THE STUDY</b></p><p>The software developed will be beneficial to the bank management in so many ways:</p><p>1. Maintain a centralized database for Guest records</p><p></p><p>2. Retrieve previous information on guest from the system easily using serial query language</p><p>3. Have a good surveillance on the guest information for security purposes</p><p>4. Know the number of guest they receive on daily basis</p><p>5. Track the frequency of a guest visitation to the bank</p><p><b>1.5 OBJECTIVE OF STUDY</b></p><p>The purpose of this research work is to develop a system that should be able to achieve the following:</p><p>1. To provide an electronic register to keep record of guest visit to the bank</p><p>2. To produce a system where information and output report will be produced much faster, more accurately and more detailed.</p><p>4</p><p>3. Keeping record of total number of guest coming to the bank on daily basis.</p><p>4. Keep track of old guest in case of any security breach.</p><p>5. Provide password to prevent unauthorized users from accessing and manipulating information.</p><p><b>1.6 SCOPE OF THE STUDY</b></p><p>This research project covers only records on the banks managers guest and some other management staff, as it will be difficult to maintain guest record on every staff of the bank.</p><p><b>1.7 CONSTRAINS AND LIMITATION</b></p><p>Due to time constraint and limited resources, the use of biometric could not be incorporated into the work for authentic identification of guest.</p><p><b>1.8 DEFINTION OF TERMS</b></p><p>ARRIVAL FILE: This is master file consisting of the guest name, companies name and address, state, country, nationality, profession etc. which also include the mode of payment to be used by the guest.</p><p>DATABASE: This is the collection of related data/information</p><p>GUEST: This guest are used in the contest of the work refers to individual, companies or corporate bodies that visited the bank 5</p><p>SOFTWARE: This is the logically written instruction that control the</p><p></p></div><h3></h3></b><br>
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