The effect of business process reengineering on the organization objectives in first bank plc, kaduna

• Title Page –       –       –       –       –       –       –       –       –       –       iDeclaration       –       –       –       –       –       –       –       –       –       iiApproval Page   –       –       –       –       –       –       –       –       –       iiiDedication         –       –       –       –       –       –       –       –       –       –       ivAcknowledgement     –       –       –       –       –       –       –       –       vAbstract   –       –       –       –       –       –       –       –       –       –       viTable of Contents       –       –       –       –       –       –       –       –       viiCHAPTER ONE – INTRODUCTION1.1   Background of the study     –       –       –       –       –       –      
• 11.2  Statement of the problem- –       –       –       –       –       –      
• 21.3  Objective of the study         –       –       –       –       –       –       –      
• 31.4  Significance of the study     –       –       –       –       –       –      
• 41.5  Research questions   –       –       –       –       –       –       –      
• 41.6  Scope of the study     –       –       –       –       –       –       –      
• 51.7  Limitation of the study       –       –       –       –       –       –      
• 51.8  Definition of terms     –       –       –       –       –       –       –       6     

Chapter TWO

LITERATURE REVIEW

• – LITERATURE REVIEW2.1   Introduction       –       –       –       –       –       –       –       –      
• 72.2  Concept of business process re-engineering –       –       –      
• 72.3  The effect of business process re-engineering on organizational objectives         –       –       –       –       –       –       –       –       –      
• 142.4  Various method of business process re-engineering     –      
• 162.5  The challenges of business process re-engineering       –       –      
• 262.6  Summary of the literature –       –       –       –       –       –       32 

Chapter THREE

RESEARCH METHODOLOGY

• – RESEARCH METHODOLOGY3.1   Introduction       –       –       –       –       –       –       –       –      
• 343.2  Research design         –       –       –       –       –       –       –       –      
• 343.3  Area of Study     –       –       –       –       –       –       –       –      
• 353.4  Population of study   –       –       –       –       –       –       –      
• 353.5  Sample size and sampling techniques –       –       –       –      
• 353.6  Instrument of data collection     –       –       –       –       –      
• 353.7  Validity     –       –       –       –       –       –       –       –       –      
• 363.8  Reliability –       –       –       –       –       –       –       –       –      
• 363.9  Method of data collection   –       –       –       –       –       –      
• 373.10Method of data analysis     –       –       –       –       –       –       37 

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

• – DATA PRESENTATION AND ANALYSIS4.1   Introduction       –       –       –       –       –       –       –       –      
• 394.2  Respondent characteristics –       –       –       –       –       –      
• 394.3  Data analysis   –       –       –       –       –       –       –       –      
• 404.4  Summary of finding   –       –       –       –       –       –       –      
• 484.5  Discussion of Finding-       –       –       –       –       –       –       49CHAPTER FIVE – SUMMARY, CONCLUSION RECOMMENDATION5.1   Summary –       –       –       –       –       –       –       –       –      
• 525.2  Conclusion         –       –       –       –       –       –       –       –       –      
• 535.3  Recommendation       –       –       –       –       –       –       –       53Bibliography     –       –       –       –       –       –       –       –       54