Conflict management strategies and organizational performance in selected banks in south-east nigeria

Chapter ONE

INTRODUCTION

• 1.1Introduction
• 1.2Background of Study
• 1.3Problem Statement
• 1.4Objective of Study
• 1.5Limitation of Study
• 1.6Scope of Study
• 1.7Significance of Study
• 1.8Structure of the Research
• 1.9Definition of Terms

Chapter TWO

LITERATURE REVIEW

• 2.1Overview of Conflict Management
• 2.2Theoretical Frameworks on Conflict Management
• 2.3Relationship between Conflict Management and Organizational Performance
• 2.4Types of Conflict in Organizations
• 2.5Conflict Resolution Strategies
• 2.6Impact of Conflict on Employee Performance
• 2.7Best Practices in Conflict Management
• 2.8Case Studies on Conflict Management in Banks
• 2.9Role of Leadership in Conflict Management
• 2.10Trends in Conflict Management

Chapter THREE

RESEARCH METHODOLOGY

• 3.1Research Design
• 3.2Research Approach
• 3.3Data Collection Methods
• 3.4Sampling Techniques
• 3.5Data Analysis Procedures
• 3.6Ethical Considerations
• 3.7Validity and Reliability
• 3.8Limitations of the Research

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

• 4.1Overview of Findings
• 4.2Analysis of Data
• 4.3Relationship between Conflict Management Strategies and Organizational Performance
• 4.4Comparison of Banks in South-East Nigeria
• 4.5Employee Perspectives on Conflict Management
• 4.6Impact of Conflict Resolution Strategies
• 4.7Recommendations for Improving Conflict Management
• 4.8Implications for Organizational Performance

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

• 5.1Summary of Findings
• 5.2Conclusions
• 5.3Recommendations
• 5.4Contribution to Knowledge
• 5.5Areas for Future Research