The prospect of computerization in the banking industry | Blazingprojects Postgraduate Thesis
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The prospect of computerization in the banking industry

 

Table Of Contents


  • CHAPTER 1INTRODUCTIONBackground of the studyStatement of problemThe objective of the studyScope of the studyResearch questionsSignificance of the studyDefinition of termsCHAPTER 2: REVIEW OF LITERATUREIntroduction to organizational conceptsThe evolution of computerThe role of computer system inModern banking operationThe structure of a computer systemComputerization of customers’ banking in the Nigerian banksComputer and information systemCriteria for using computersThe prospect of computerization in bankingCustomer services and computer application inThe banking sector: the computerized servicesMisconceptions about computerBanking operationsObstructions to customers’ application in Nigeria banks 39CHAPTER 3: RESEARCH METHODOLOGYResearch DesignArea of StudyPopulationSample and Sampling TechniquesResearch InstrumentMethod of data collectionMethod of data analysisCHAPTER 4: DATA PRESENTATION AND ANALYSISHow computerized do you considerYour bank’s services to be?Are you computer literate?Hypothesis TestingCHAPTER 5: DISCUSSION, IMPLICATION AND RECOMMENDATIONSummary of FindingsRecommendationsComputer services distinguishedAccountant and computersConclusionsReferenceAppendixQuestionnaire

Thesis Abstract

The importance of banking industry to every economy cannot be ignored. Bank is a place where all financial transaction of an economy impinges on. On the other hand, the impact of computers in alleviating some of the problems encountered by banks cannot be over-emphasized. Computer is seen as the most needed tools of improving banking transaction has not been well adopted by all banks in the Nigerian economy. Some banks see it as a means of upgrading their chequering up, transactions and keeping necessary data for customers for loans, advances and other services. Banks, which have gone into computerization, have observed that the positive prospect surpasses its negative prospects. This research therefore aims at showing the actual contributions of computer to the banking industry and the negative effects experienced by the banks that are yet to go into computerization. However, in case of the prospects and problems relating to computers, the researcher used both primary and secondary data and other related literature on the study topic in addition to this research being a case study, the researcher used a sample size drawn from UBA Plc in both their accounts and computer departments. The recommendations and conclusions were based on advising banks and other financial institutions to introduce the use of computer in their transactions. A general summary showed whether its contributions has actually led to the development in this industry and also indicated that computers use increased the efficiency and effectiveness of operations.

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