The impact of electronic banking on the performance of banking in nigeria (a case study of eco bank plc) banking and finance project topics
Table Of Contents
- 1.1 Background of the Study1.2 Statement of the Study1.3 Objective of the Study
- 1.4 Statement of Research Questions1.5 Research Hypothesis1.6 Research Methodology
- 1.7 Scope and Limitations of the Study
- 1.7 Significance of the Study
- 1.8 Brief Literature Review
- 1.9 Definition of Terms Reference CHAPTER TWOLITERATURE REVIEW2.1 Introduction
- 2.2 The View on Electronic Banking
- 2.3 Electronic Banking and the Common Banking Product2.
- 3.1Telephone and PC Banking Products2.
- 3.2The Card System 2.
- 3.3The Automated Teller Machine (ATM)2.
- 3.4Cheque2.4 The Entry of Nigerian Banks into Electronic Banking2.
- 5.1Threats of Cyber-Creams on the Nigerian Banking Premises2.
- 5.2The Regulatory Challenges2.
- 5.3Electronic Banking Profitability and Efficiency2.
- 5.4Bank Customer Relationship Reference CHAPTER THREERESEARCH METHODOLOGY3.1 Introduction
- 3.2 Research Methodology
- 3.3 Sample Size
- 3.4 Sampling Techniques
- 3.5 Restatement of Hypothesis
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis CHAPTER FOURDATA PRESENTATION AND ANALYSIS
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data4.
- 2.1Qualification of Respondent 4.
- 2.2Working Experience 4.
- 2.3Cadre of Respondents 4.
- 2.4Professional Qualification 4.
- 2.5Department of Respondents 4.
- 2.6Threat to Electronic Bank 4.
- 2.7Threat Assessment 4.
- 2.8Respondent Assessment of Eco Bank’s ElectronicBanking System 4.
- 2.9Information Technology Training Program 4.
- 2.10Level of Electronic Banking 4.
- 2.11Improvement of Customer Satisfaction
- 4.3 Test of Hypotheses 4.
- 3.1Hypothesis One 4.
- 3.2Hypothesis Two 4.
- 3.3Hypothesis Three CHAPTER FIVESUMMARY, CONCLUSIONS AND RECOMMENDATIONS5.1 Summary
- 5.2 Conclusion
- 5.3 Recommendations Reference Appendix
Thesis Abstract
This research project examined the impact of Electronic banking on the performance of banking in Nigeria with special reference to Eco Bank Plc. The research discussed existing literatures on electronic banking and the history of electronic banking in Nigeria. It also identified the various electronic banking systems and further evaluate the threats associated with electronic banking in Nigeria
Three hypotheses were formulated and tested for the purpose of this research. A well structured questionnaire was designed and administered to staff of Eco bank Plc as a means of gathering data. A sample of forty (40) was drawn from the population. Simple random sampling technique was adoptedfor selection of the respondents.
The data gathered was presented on table using percentage. The formulated hypotheses were analysed with the use of Chi-Square. The analyses of the research resulted into rejecting the three null hypotheses and accepting all alternate hypotheses. Decision drawn by the analyses were that; Electronic banking has significant impact on the performance of Eco bank Plc. Also the adoption of Electronic banking enhance the fortune of Eco Bank Plc, and finally, that there is significant relationship between operational efficiency of bank and electronic banking.
Thesis Overview
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