Electronic payment system in the banking industry (a study of first bank of nigeria plc) | Blazingprojects Postgraduate Thesis
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Electronic payment system in the banking industry (a study of first bank of nigeria plc)

 

Table Of Contents


Chapter ONE

INTRODUCTION

  • 1.1Introduction
  • 1.2Background of Study
  • 1.3Problem Statement
  • 1.4Objectives of Study
  • 1.5Limitation of Study
  • 1.6Scope of Study
  • 1.7Significance of Study
  • 1.8Structure of the Research
  • 1.9Definition of Terms

Chapter TWO

LITERATURE REVIEW

  • 2.1Evolution of Electronic Payment Systems
  • 2.2Types of Electronic Payment Systems
  • 2.3Adoption of Electronic Payment Systems in Banking Industry
  • 2.4Security Concerns in Electronic Payment Systems
  • 2.5Impact of Electronic Payment Systems on Banking Operations
  • 2.6Regulations and Compliance in Electronic Payments
  • 2.7Challenges Faced by Banks in Implementing Electronic Payment Systems
  • 2.8Benefits of Electronic Payment Systems to Banks and Customers
  • 2.9Case Studies of Successful Electronic Payment Systems Implementation
  • 2.10Future Trends in Electronic Payment Systems

Chapter THREE

RESEARCH METHODOLOGY

  • 3.1Research Design
  • 3.2Data Collection Methods
  • 3.3Sampling Techniques
  • 3.4Data Analysis Tools
  • 3.5Ethical Considerations
  • 3.6Research Variables
  • 3.7Research Hypotheses
  • 3.8Research Limitations

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

  • 4.1Overview of Research Findings
  • 4.2Analysis of Respondents' Feedback
  • 4.3Comparison of Electronic Payment Systems in Different Banks
  • 4.4Evaluation of Security Measures in Electronic Payment Systems
  • 4.5Adoption Rate of Electronic Payment Systems by Customers
  • 4.6Challenges Identified in Implementing Electronic Payment Systems
  • 4.7Recommendations for Banks to Improve Electronic Payment Systems
  • 4.8Implications and Future Research Directions

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

  • 5.1Summary of Findings
  • 5.2Conclusions Drawn from the Study
  • 5.3Contributions to Existing Literature
  • 5.4Practical Implications of the Study
  • 5.5Recommendations for Future Research

Thesis Abstract

The study appraise Electronic Payment systems in the Banking industry; A Study of First Bank Plc. The main objectives of the study are to ascertain the effectiveness of e-payment in First Bank and to determine the level of security in the e-payment products and platform of First Bank. In carrying out the study, survey design was employed. The population of the study comprises the entire two thousand five hundred staff of First Bank Plc in Lagos. By means of convenience sampling technique, a sample size of 145 was drawn from the population and this figures represent the number of those that properly filled-out and returns the questionnaire on the spot. The study found that Epileptic power supply to a large extent affects the effectiveness of e-payment in First Bank and that e-banking products and platform of First Bank is secure and acceptable by the respondents. It was recommended based on the findings that Central Bank of Nigeria should ensure that the cashless policy is extended to other states in the country so as to extend e-payment to all state in the country. Also, the CBN need to consolidate on its achievements by introducing more beneficial policies and sanctions where necessary.



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