Electronic banking as an aid to commercial bank
Table Of Contents
Chapter ONE
INTRODUCTION
- 1.1Introduction
- 1.2Background of Study
- 1.3Problem Statement
- 1.4Objective of Study
- 1.5Limitation of Study
- 1.6Scope of Study
- 1.7Significance of Study
- 1.8Structure of the Research
- 1.9Definition of Terms
Chapter TWO
LITERATURE REVIEW
- 2.1Evolution of Banking
- 2.2Electronic Banking Concept
- 2.3Types of Electronic Banking
- 2.4Adoption of Electronic Banking in Commercial Banks
- 2.5Benefits of Electronic Banking
- 2.6Challenges of Electronic Banking
- 2.7Security Concerns in Electronic Banking
- 2.8Regulatory Framework for Electronic Banking
- 2.9Customer Perception of Electronic Banking
- 2.10Future Trends in Electronic Banking
Chapter THREE
RESEARCH METHODOLOGY
- 3.1Research Design
- 3.2Population and Sample Size
- 3.3Data Collection Methods
- 3.4Questionnaire Design
- 3.5Data Analysis Techniques
- 3.6Ethical Considerations
- 3.7Limitations of the Research Methodology
- 3.8Validity and Reliability
Chapter FOUR
DATA PRESENTATION AND ANALYSIS
- 4.1Overview of Data Analysis
- 4.2Demographic Analysis of Respondents
- 4.3Adoption Rate of Electronic Banking
- 4.4Factors Influencing Adoption of Electronic Banking
- 4.5Security Measures in Electronic Banking
- 4.6Customer Satisfaction with Electronic Banking
- 4.7Comparison with Traditional Banking Services
- 4.8Recommendations for Commercial Banks
Chapter FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
- 5.1Summary of Findings
- 5.2Conclusions
- 5.3Implications for the Banking Industry
- 5.4Contribution to Knowledge
- 5.5Recommendations for Future Research
Thesis Abstract
This study focuses on Electronic banking as an aid to commercial bank operation. The main objective of this work is to identify how electronic banking aids commercial banks in carrying out their daily activities. In other to achieve this, primary data which exist inform of questionnaire and oral interviews and secondary data inform of journals, articles and books were used. Three hypotheses were formulated and analyzed with simple percentage and Chi-Square statistical methods. Results show that poor staff orientation, poor infrastructures and high cost of adoption are factors that affect the effectiveness of electronic banking in aiding operations in commercial banks. IT recommends that banks should carryout more seminars and training for staffs to enlighten them on being computer literate and on the use of electronic banking and also put in place the appropriate facilities for its effectivity.IN conclusion the study reveals that electronic banks plays a major role in aiding of operations of commercial banks through execution of transactions at faster rate and enhancing banks profitability and effectiveness.
Thesis Overview
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