Application of computer technology in commercial banks in nigeria | Blazingprojects Postgraduate Thesis
Home / Banking and finance / Application of computer technology in commercial banks in nigeria

Application of computer technology in commercial banks in nigeria

 

Table Of Contents


Thesis Abstract

Abstract
The banking sector in Nigeria has witnessed significant growth and transformation over the years, with the adoption of computer technology playing a crucial role in enhancing operational efficiency and customer service delivery. This research project explores the application of computer technology in commercial banks in Nigeria, focusing on the various ways in which technology has been integrated into banking operations to improve efficiency, security, and customer satisfaction. The study examines the evolution of computer technology in the Nigerian banking sector, tracing its impact on various aspects of banking operations such as customer service, transaction processing, risk management, and regulatory compliance. It also analyzes the challenges and opportunities associated with the adoption of computer technology in commercial banks, including issues related to cybersecurity, data privacy, and regulatory compliance. Furthermore, the research project investigates the specific computer technologies utilized by commercial banks in Nigeria, including core banking systems, electronic payment platforms, customer relationship management (CRM) software, and data analytics tools. It assesses how these technologies have enabled banks to offer a wide range of innovative products and services to customers, such as internet banking, mobile banking, and online payment solutions. The study also explores the impact of computer technology on the overall competitiveness of commercial banks in Nigeria, highlighting how technological advancements have enabled banks to streamline operations, reduce costs, and improve service delivery. It discusses the role of technology in enhancing financial inclusion and expanding access to banking services for underserved populations in Nigeria. Moreover, the research project examines the future trends and opportunities for the application of computer technology in commercial banks in Nigeria, including the potential for artificial intelligence, blockchain technology, and big data analytics to further transform the banking sector. It also considers the implications of digital transformation for banking staff, highlighting the need for ongoing training and upskilling to adapt to the evolving technological landscape. Overall, this research project provides valuable insights into the application of computer technology in commercial banks in Nigeria, highlighting the transformative impact of technology on banking operations, customer service delivery, and overall competitiveness. It underscores the importance of continued investment in technology infrastructure and digital innovation to drive growth and sustainability in the Nigerian banking sector.

Thesis Overview

<p> </p><p>1.0<strong>&nbsp; &nbsp; BACKGROUND OF THE STUDY</strong></p><p>Commercial banking in Nigeria dated back to 1892, when what emerged as the bank of British West Africa (now bank of Nigeria) was established. This was followed in 1917 by the Barclays bank now Union Bank of Nigeria.</p><p>&nbsp;</p><p>The Nigeria banking scene was monopolized by these two banks until 1933 when the national bank of Nigeria ltd was established. The first successful indigenous commercials bank in the country was established, (though in October 1992, the national deposit insurance corporation NDIC) advised the financial firm. The bank was indebted to the NDIC for about N1bn and has a negative asset valued at N1.8bn meaning the liabilities of the bank was more than its assets. Prompted by the success of the NBN Ltd after it was established. Several Nigerians made attempts to set up commercial banking institutions between 1933 and 1951. But many failed due to mismanagement and under capitalization. This was hardly surprising since there were no regulation of any kind to end operations of the bank besides there was not central bank to supervise and assist in establishing the banking system. The banking ordinance of 1952 was the first attempt to provide a regulatory framework for the development of a sound banking industry in Nigeria. Commercial banks activities in the period (1959-1966) is the fact that the central bank of Nigeria (CBN) was established at the beginning of the period (1958)</p><p>&nbsp;</p><p><strong><em>Central bank of Nigeria main functions are:</em></strong></p><ol><li>To issue tender currency in the country</li><li>To maintain external international value of the naira</li></ol><ul><li>To promote monetary stability and some financial structure</li></ul><p>&nbsp;</p><p>Central bank of Nigeria is also charged with the responsibility for developing the money and capital market in Nigeria. The CBN also acts as banker and financial adviser to the federal government of Nigeria as well as banker to other banks in the country so, one can say that the establishment of the CBN led to a continuous strengthening of banking in Nigeria and also within a relatively short period (1959-1966) today, there are more than 50 commercial banks in Nigeria with balances all over the county.</p><p>&nbsp;</p><p>Generally, commercial banks have a great role to play and have a major impact on the economic social and political spheres of any national, carrying out its dual debts transactions.</p><p>The role of information technology in commercial banks can not be over emphasized. Banking basically involves thousands of transactions that are made daily and records may be needed for references, his as well as cross checking and records of accounts one a transaction is made it must be recorded in a stated form such transaction includes settlement of cheque , the provision of regular debits and credit exchange transactions one case see that most of the banks transaction are computerized and processing of data and computer makes it possible for these functions to be performed accurately and fast a s computers are machines that by their design are able to accept s tore, process and retrieve information the main advantage of computer in performing these functions is its speed, accuracy and large storage capacity.</p><p>&nbsp;</p><p>Communication is very important in banks, as the banks have to deal with their correspondents in other financial centre, because banks can not operate in isolation. It has to keep regular contact with its other associates and correspondents in Nigeria. All banks receive directives regarding their operation from the central bank communication (information) technology available includes telex, Facsimile (Fax) electronic mail station, satellites modems etc</p><p>1.2 &nbsp; &nbsp; <strong>STATEMENT OF PROBLEM</strong></p><p>Computers are increasingly becoming indispensable nowadays many tasks of home and offices that were operating manually are being automated at a very fast pace world-wide thus, it is becoming apparent that in whatever discipline of study or nature of employment computer is now an important tool for efficiency improvement and precision of job or task execution but inspite of this very few researches have so far been conducted into areas of applications of computer and information technology in our commercial bank.</p><p>&nbsp;</p><p>The project intends to investigate all possible application of computer and information technology in the commercial banking industry in nigeria. The stud intends to address the following issues:</p><ol><li>How reliable is the use of information technology in commercial banks?</li><li>How effective and efficient has the use of information technology improve the exact job or task execution?</li><li>What steps should be used in order to minimize paper and storage capacities of computers?</li><li>The use of information technology is it so accurate and fast in operations?</li></ol><p>&nbsp;</p><ul><li><strong>SIGNIFICANCE OF THE STUDY</strong></li></ul><p>The increasing importance, which is attached to computer and information technology in this contemporary world of business accounts for the necessity of this study the evolution on of computers and its increasing effects on the way we do things nowadays is important to discuss.</p><ol><li>This is for readers and businessmen to have insight into how far and how well humanity has gone in applying technology to our day to day living.</li><li>It is also to advice the bank and other industries on how the nature of their operation would look like when computerized and to get a space for other banks on the importance of computers in their operations in today banking.</li></ol><ul><li>The study will also be valuable to both individuals for a sustainable growth and development in business and the business at large.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>1.4 &nbsp; &nbsp; <strong>OBJECTIVES OF THE STUDY</strong></p><p>The aim of this study is to appraise the utilization of computer capability in the banking industry, through the following specific objectives.</p><ol><li>To obtain information on computer development and its trend in the banking industry</li><li>To examine whether there is adequate utilization or not of compute in the banks</li><li>To advance policy implications and recommendations that could enhance the prospects of this computer usage in the banking industry</li><li>To obtain in formation on computer development ad its trend in the banking industry.</li></ol><p>&nbsp;</p><p>1.5 &nbsp; &nbsp; <strong>HYPOTHESIS</strong></p><p>The purpose of this research is to test the hypothesis that:</p><p><strong>Ho</strong>: The application of computer technology to commercial banks is not an important tool for efficiency improvement and precision of job.</p><p><strong>H1</strong>: The application of computer technology to commercial banks is an important tool for efficiency improvement and precision of job.</p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>1.6 &nbsp; &nbsp; SCOPE OF THE STUDY</strong></p><p>The scope of this work is limited to computer usage in commercial banks. Since their emergence in Nigeria the study will be based on union bank, and it will also study the storage of information system to be able to know information is been used step by step in a commercial banks. The scope of this study will embrace all information technology used in commercial banks.</p><p>&nbsp;</p><p>1.7 &nbsp; &nbsp; <strong>LIMITATIONS OF THE STUDY</strong></p><p>It is important for the researcher to state things that have put constraints in their efforts during research to obtain materials needed for the profit.</p><ol><li>The researcher has to take into consideration the limited time given within the which to present the complete work.</li><li>Due to inadequate finance, it will be difficult for researcher to personally visit all branches of union bank.</li></ol><ul><li>Sourcing of information from bank staff might not be so easy.</li></ul><ol><li>Inadequate honouring of appointment by some of the people chosen for interview i.e. some of those selected for interview do not keep to time of appointment with them.</li></ol><p>1.8 &nbsp; &nbsp; <strong>DEFINITION OF TERMS</strong></p><p><strong>Computer – </strong>A computer is a machine that follows instruction to process data, solve a specific problem or accomplish a particular task.</p><p><strong>Programme</strong>: The instruction that control a computer when it performs a task is referred to as a programme data the term data is a symbolic representation of facts about people, objects and places etc which are raw or undesired in their present form and need to be transformed into a refined or desired form.</p><p>&nbsp;</p><p><strong>Banking</strong>: the business of taking deposits and making loans.</p><p><strong>Record</strong>: A set of related items or fields performing to a particular items, unity or entity procedure: A written description of a system <strong>flow chart</strong>: A system analysis techniques providing a graphic presentation of procedures.</p><div><div></div></div><br> <br><p></p>

Blazingprojects Mobile App

📚 Over 50,000 Research Thesis
📱 100% Offline: No internet needed
📝 Over 98 Departments
🔍 Thesis-to-Journal Publication
🎓 Undergraduate/Postgraduate Thesis
📥 Instant Whatsapp/Email Delivery

Blazingprojects App

Related Research

Physiotherapy. 3 min read

Developing a Holistic Model for Chronic Low Back Pain Management in Physiotherapy...

This research aims to create a comprehensive and practical model to help physiotherapists better manage patients with chronic low back pain. Chronic low back pa...

BP
Blazingprojects
Read more →
Physiology. 2 min read

A Framework for Integrating Autonomic Nervous System Responses in Cardiovascular Reg...

This research aims to develop a comprehensive framework that explains how the autonomic nervous system (ANS) controls and coordinates cardiovascular functions. ...

BP
Blazingprojects
Read more →
Philosophy. 3 min read

A Model for Ethical Decision-Making in Autonomous Artificial Agents...

This research explores how to help autonomous artificial agents, like robots or self-driving cars, make ethical decisions when facing dilemmas. As these machine...

BP
Blazingprojects
Read more →
Pharmacy. 2 min read

A Conceptual Framework for Enhancing Medication Adherence Through Pharmacist-Patient...

This research focuses on understanding how better communication between pharmacists and patients can improve medication adherence, which is when patients follow...

BP
Blazingprojects
Read more →
Paediatrics. 3 min read

A Framework for Holistic Pediatric Growth and Development Assessment...

This research focuses on creating a comprehensive framework that can be used to assess how children grow and develop in all areas—physical, cognitive, emotion...

BP
Blazingprojects
Read more →
Office technology. 3 min read

A Framework for Integrating Artificial Intelligence into Office Technology Practices...

This research aims to develop a practical framework to effectively integrate artificial intelligence (AI) into office technology practices. In modern workplaces...

BP
Blazingprojects
Read more →
Nursing. 3 min read

Developing a Holistic Framework for Nurse-Patient Relationship Enhancement in Chroni...

This research focuses on creating a comprehensive and practical framework to improve the relationship between nurses and patients who are managing long-term, ch...

BP
Blazingprojects
Read more →
Music. 2 min read

A Framework for Analyzing Emotional Expression in Cross-Cultural Music Performance...

This research explores how emotions are expressed and perceived in music performances that come from different cultural backgrounds. Music is a universal langua...

BP
Blazingprojects
Read more →
Microbiology. 2 min read

A Framework for Predicting Antibiotic Resistance Development in Clinical Bacteria...

This research aims to develop a helpful framework that can predict how bacteria that cause infections in hospitals and clinics become resistant to antibiotics. ...

BP
Blazingprojects
Read more →
WhatsApp Click here to chat with us