Analysis of the impact of effective communication in increasing organizational productivity
Table Of Contents
- Title pageiDedicationiiAbstractiiiAcknowledgementivTable of contentsvLists of TablesLists of FiguresCHAPTER ONE: INTRODUCTION1.1Background of the study11.2Statement of the problem41.3Objectives/purposes of the study51.4Research questions/hypothesis61.5Significance of the study61.6Limitation of the study61.7Scope of the study7Chapter References8CHAPTER TWO: REVIEW OF RELATED LITERATURE2.1Theoretical framework for the study92.2Historical background192.3Current literature on theories postulated above21Chapter References45CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY3.1Research Design463.2Sources of Data463.2.1Primary Sources of Data4683.2.2Secondary Sources of Data473.3The population of study473.4Sample Design and Determination of Sample Size483.5Methods of Data Collection503.5.1Questionnaire Design, Distribution and Collection of Responses503.5.2Secondary methods of Data Collection503.6Methods of Data Presentation and Analysis51Chapter References52CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS4.1Data Presentation534.1.1Demographic characteristics534.1.2Presentation According to Key Research Questions554.2Analysis Based on Research Hypothesis55CHAPTER FIVE: SUMMARY OF FINDINGS, RECOMMENDATIONAND CONCLUSION5.1Summary of findings625.2Conclusion645.3Recommendations63Bibliography65Appendix67Questionnaire689LIST OF TABLESTable 4:
- 1.1 Age Distribution of Respondents53Table 4:
- 1.2 Gender Distribution54Table 4.
- 1.3 Distribution of respondents of Marital Status54Table 4.
- 2.1 Do you know, the objectives of your organization, if yes,where were they made known to you?55Table 4.
- 2.2 Does knowledge of objective affect your attitude at work?56Table 4.
- 2.3 Who communicates managerial decisions in yourorganization?56Table 4.
- 2.4 Which medium of communication do you prefer?57Table 4.
- 2.5 To what extent do cordial relationships affect theeffective communication?58Table 4.
- 2.6 In your opinion do you think that interpersonal relationshipwith colleagues affect effectiveness of communicationin your organization?58Table 4.
- 2.7 How long have you spent in this organization?59Table 4.
- 2.8 Do you think that communication in your organizationis effective?60Table 4.
- 2.9 If yes, do you think it improves managerial performance?60Table 4.
- 2.10Does knowledgeobjectiveofaffectcompany’syourattitude to work?61
Thesis Abstract
The topic of this research is Analysis of the Impact of Effective Communication in Increasing Organizational Productivity. A case study of the Nigerian Breweries Plc, Amaeke, Ngwo, Enugu, Enugu State. The researcher used survey design for the study. The population of the study was eight hundred and ninety-nine (899) employee of the company, with sample size of one hundred and thirty-three (133). The researcher used both the primary and secondary sources of data in the course of the study. The primary data were collected through the instrument of questionnaire and observation. The secondary data were collected from text books, journals, magazine, newspapers, and libraries. The research finding revealed that communication breakdown has effect in the management of an organization which results in low productivity. The researcher recommended among other management should continue to keep in touch with the workers on new development in the organization.
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