The impact of credit management on the profitability of a manufacturing firm

• Title page = = = = = = = = = i Approval Page = = = = = = = = ii Dedication = = = = = = = = = iii Acknowledgement = = = = = = = iv Abstract = = = = = = = = = v Table of contents = = = = = = = = vi

Chapter ONE

INTRODUCTION

• 1.0Introduction = = = = = = = 1
• 1.1Background of the Study = = = = = = 1
• 1.2Statement of the Problem = = = = = 3
• 1.3Objective of the Study = = = = = = 5
• 1.4Formulation of Research Hypotheses = = = 6
• 1.5Research Questions = = = = = = 7
• 1.6Significance of the Study = = = = = = 8
• 1.7Scope of the Study = = = = = = = 9
• 1.8Limitations of the Study = = = = = = 9
• 1.9Definition of Terms = = = = = = 10

Chapter TWO

LITERATURE REVIEW

• 2.0Literature Review = = = = = = 12
• 2.1Reasons for granting credit = = = = = 14
• 2.2Setting credit policy and Regulation = = = = 17 2.
• 2.1Credit Standards = = = = = = = 18 2.
• 2.2Credit Terms = = = = = = = 18 2.
• 2.3Collection Efforts = = = = = = = 19
• 2.3Credit Policy Goals = = = = = = 20 2.
• 3.1Optimal Credit Policy = = = = = = 20
• 2.4Credit Policy Variable Analysis = = = = 22 2.
• 4.1Credit Analysis = = = = = = = 23 2.
• 4.2Credit Scoring = = = = = = = 24 2.
• 4.3Collection Policy and Procedures = = = = 26 2.
• 4.4Establishing Internal Collection Procedure = = = 26 2.
• 4.5Other Collection Procedures = = = = = 27 2.
• 4.6Monitoring Receivables = = = = = = 28 References = = = = = = = = 34

Chapter THREE

RESEARCH METHODOLOGY

• 3.0Research Methodology = = = = = = 35
• 3.1Research Design = = = = = = = 35
• 3.2Area of Study = = = = = = = 36
• 3.3Sources of Data = = = = = = = 36
• 3.4Population of the Study = = = = = = 37
• 3.5Instrument of Data Collection = = = = = 38
• 3.6Validation of the Instrument = = = = = 38
• 3.7Reliability of the Instrument = = = = = 39
• 3.8Method of Data Analysis = = = = = = 39
• 3.9Sample Design and Determination of Sample Size = = 40

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

• 4.0Presentation, Analysis and Interpretation of Data = = 42
• 4.1Analysis and Interpretation of Data = = = = 42
• 4.2Test of Hypotheses = = = = = = 55
• 4.3Test of Hypothesis 1 = = = = = = 56

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

• 5.0Summary of Findings, Conclusion and Recommendations 68
• 5.1Summary of Findings = = = = = = 68
• 5.2Conclusion = = = = = = = = 69
• 5.3Recommendations = = = = = = 71 Bibliography = = = = = = = 73 Appendix 1 = = = = = = = = 75 Appendix II = = = = = = = = 76