The impact of credit management on the profitability of a manufacturing firm | Blazingprojects Postgraduate Thesis
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The impact of credit management on the profitability of a manufacturing firm

 

Table Of Contents


  • Title page = = = = = = = = = i Approval Page = = = = = = = = ii Dedication = = = = = = = = = iii Acknowledgement = = = = = = = iv Abstract = = = = = = = = = v Table of contents = = = = = = = = viCHAPTER ONE1.0 Introduction = = = = = = = 1
  • 1.1Background of the Study = = = = = = 1
  • 1.2Statement of the Problem = = = = = 3
  • 1.3Objective of the Study = = = = = = 5
  • 1.4Formulation of Research Hypotheses = = = 6
  • 1.5Research Questions = = = = = = 7
  • 1.6Significance of the Study = = = = = = 8
  • 1.7Scope of the Study = = = = = = = 9
  • 1.8Limitations of the Study = = = = = = 9
  • 1.9Definition of Terms = = = = = = 10CHAPTER TWO2.0 Literature Review = = = = = = 12
  • 2.1Reasons for granting credit = = = = = 14
  • 2.2Setting credit policy and Regulation = = = = 17 2.
  • 2.1Credit Standards = = = = = = = 18 2.
  • 2.2Credit Terms = = = = = = = 18 2.
  • 2.3Collection Efforts = = = = = = = 19
  • 2.3Credit Policy Goals = = = = = = 20 2.
  • 3.1Optimal Credit Policy = = = = = = 20
  • 2.4Credit Policy Variable Analysis = = = = 22 2.
  • 4.1Credit Analysis = = = = = = = 23 2.
  • 4.2Credit Scoring = = = = = = = 24 2.
  • 4.3Collection Policy and Procedures = = = = 26 2.
  • 4.4Establishing Internal Collection Procedure = = = 26 2.
  • 4.5Other Collection Procedures = = = = = 27 2.
  • 4.6Monitoring Receivables = = = = = = 28 References = = = = = = = = 34CHAPTER THREE3.0 Research Methodology = = = = = = 35
  • 3.1Research Design = = = = = = = 35
  • 3.2Area of Study = = = = = = = 36
  • 3.3Sources of Data = = = = = = = 36
  • 3.4Population of the Study = = = = = = 37
  • 3.5Instrument of Data Collection = = = = = 38
  • 3.6Validation of the Instrument = = = = = 38
  • 3.7Reliability of the Instrument = = = = = 39
  • 3.8Method of Data Analysis = = = = = = 39
  • 3.9Sample Design and Determination of Sample Size = = 40CHAPTER FOUR4.0 Presentation, Analysis and Interpretation of Data = = 42
  • 4.1Analysis and Interpretation of Data = = = = 42
  • 4.2Test of Hypotheses = = = = = = 55
  • 4.3Test of Hypothesis 1 = = = = = = 56CHAPTER FIVE5.0 Summary of Findings, Conclusion and Recommendations 68
  • 5.1Summary of Findings = = = = = = 68
  • 5.2Conclusion = = = = = = = = 69
  • 5.3Recommendations = = = = = = 71 Bibliography = = = = = = = 73 Appendix 1 = = = = = = = = 75 Appendix II = = = = = = = = 76

Thesis Abstract

The aim of this research work is to appraise “The impact of credit management on the profitability of a manufacturing firm focused on Unilever Nigeria Plc Aba”. This is because; trade credit is a short term source of finance and sometimes take the form of bills payable. The statement problem of this research banks about the poor level of credit management and also the problems which the firms encounter as a result of high-rate of bad debts. The objective of this research study is to highlight the effects of the credit management on the profitability of the company as well as to highlight the advantages of effective and efficient management of trade credit amongst others. Furthermore, this research work will be of immense significance to the staff of Unilever Nig. Plc Aba as well as the students and the researcher since it aims at providing effective means of reducing default in collection of accounts. Also, research questions like; could a company’s liquidity problem be attributed to bad debt? On the average, how long do you allow credit to customers? Etc. research instrument used were questionnaires for the purpose of obtaining the desired result. In treating and analyzing the data collected, an extensive use of tabular information and percentages were of great importance. In the light of the findings and conclusions of this work, the following recommendations are put up that then should be a regular review of credit policies to suit the changes in the business environment and that an enquiry unit should be established to take responsibility for prospective credit’s assessments amongst others.

Thesis Overview

<p> </p><div><p><strong>&nbsp;INTRODUCTION</strong></p><p><strong>1.1 BACKGROUND OF THE STUDY</strong><br>Credit management is a term used to identify accounting functions usually conducted under the umbrella of accounts receivables. Essentially, this collection of processes involves qualifying the extension of credit to a customer, monitors the reception and logging of payments on outstanding invoices, the initiation of collection procedures, and the resolution of disputes or queries regarding charges on a customer invoice. When functioning efficiently, credit management serves as an excellent way for business to remain financially stable.<br>Competent credit management seeks to not only protect the vendor from possible losses, but also protect the customer from creating more debt obligations that cannot be settled in a timely manner.</p></div><h3></h3><br> <br><p></p>

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