AN EVALUATION OF CREDIT MANAGEMENT AND ITS EFFECTS ON BANKS’ PROFITABILITY; A COMPARATIVE STUDY OF FIRST BANK PLC AND FIDELITY BANK PLC | Blazingprojects Postgraduate Thesis
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AN EVALUATION OF CREDIT MANAGEMENT AND ITS EFFECTS ON BANKS’ PROFITABILITY; A COMPARATIVE STUDY OF FIRST BANK PLC AND FIDELITY BANK PLC

 

Table Of Contents


Chapter ONE

INTRODUCTION

  • 1.1Introduction
  • 1.2Background of Study
  • 1.3Problem Statement
  • 1.4Objective of Study
  • 1.5Limitation of Study
  • 1.6Scope of Study
  • 1.7Significance of Study
  • 1.8Structure of the Research
  • 1.9Definition of Terms

Chapter TWO

LITERATURE REVIEW

  • 2.1Overview of Credit Management
  • 2.2Importance of Credit Management in Banking
  • 2.3Historical Development of Credit Management in Banks
  • 2.4Theoretical Framework of Credit Management
  • 2.5Credit Risk Assessment in Banks
  • 2.6Credit Recovery Strategies in Banks
  • 2.7Technology and Innovation in Credit Management
  • 2.8International Best Practices in Credit Management
  • 2.9Challenges in Credit Management
  • 2.10Comparative Analysis of Credit Management in First Bank PLC and Fidelity Bank PLC

Chapter THREE

RESEARCH METHODOLOGY

  • 3.1Research Methodology Overview
  • 3.2Research Design
  • 3.3Data Collection Methods
  • 3.4Sampling Techniques
  • 3.5Data Analysis Tools
  • 3.6Ethical Considerations
  • 3.7Limitations of the Research Methodology
  • 3.8Validity and Reliability of Data

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

  • 4.1Overview of Findings
  • 4.2Analysis of Credit Management Practices in First Bank PLC
  • 4.3Analysis of Credit Management Practices in Fidelity Bank PLC
  • 4.4Comparison of Profitability Metrics in First Bank PLC and Fidelity Bank PLC
  • 4.5Impact of Credit Management on Banks' Profitability
  • 4.6Factors Influencing Credit Management Strategies
  • 4.7Recommendations for Improving Credit Management
  • 4.8Implications for Future Research

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

  • 5.1Summary of Findings
  • 5.2Conclusions Drawn from the Study
  • 5.3Contributions to Existing Literature
  • 5.4Practical Implications for Banks
  • 5.5Recommendations for Future Research

Thesis Abstract

This study; An Evaluation of Credit Management and its Effects on Banks’ profitability; A comparative study of First Bank PLC and Fidelity Bank PLC is concerned with examining the process of credit management in the banks and the effect of non performing loan on the performance of Nigeria Banks. The results show that the impact of loan loss reserve has a negative impact on profit. This implies that higher credit risks, the higher the profit. The methodology used was interview technique for data collection. Managers and lending officers of the two Banks were interviewed, and it was discovered that Fidelity Bank PLC which is a new generation bank performed better during the period under review. This was discovered to be as a result of their highly skilled personnel and intensive computer network.   In summary, it was recommend that Nigeria banks discard other internal problem that delay credits to worthy customers in order to build confidence in the system and make bank credits worthwhile venture at the same time improving performance. Also, there should be less interference from top management staff and board of directors.



Thesis Overview

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