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An appraisal of the implication of electronic banking in nigeria banks (a case study of access bank)

 

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Thesis Abstract

Abstract
Electronic banking has revolutionized the banking sector globally, bringing about significant changes in the way financial transactions are conducted. This study aims to assess the implications of electronic banking in Nigerian banks, with a specific focus on Access Bank. The research methodology involved a combination of qualitative and quantitative approaches, including interviews, surveys, and data analysis. The findings reveal that electronic banking has had a profound impact on Access Bank, leading to increased efficiency, cost savings, and improved customer service. The adoption of electronic banking technology has enabled Access Bank to expand its reach, attract new customers, and enhance its competitive position in the market. However, the study also highlights some challenges associated with electronic banking, such as security concerns, system downtime, and poor internet connectivity. Overall, the study concludes that electronic banking has brought about numerous benefits for Access Bank, including increased profitability, customer satisfaction, and operational efficiency. The bank's investment in electronic banking technology has positioned it as a leader in the Nigerian banking industry, setting a benchmark for other financial institutions to follow. The research offers valuable insights for policymakers, regulators, and banking professionals seeking to leverage electronic banking for sustainable growth and development. In conclusion, the study recommends that Access Bank continue to invest in electronic banking infrastructure, enhance cybersecurity measures, and improve customer education to maximize the benefits of electronic banking. By addressing these issues, Access Bank can further strengthen its position in the market and drive financial inclusion in Nigeria. This research contributes to the existing literature on electronic banking in Nigeria, providing a case study of Access Bank that demonstrates the implications and opportunities associated with this transformative technology.

Thesis Overview

<p> </p><p><strong>REVIEW OF RELATED LITERATURE</strong></p><p>Electronic banking in Nigeria has overtime been viewed by many especially economists as having a lot of implications on the economy of Nigeria and especially the banking sector. Electronic banking has been playing a major role in the economy of Nigeria. This research promises to appraise the implication of electronic banking in Nigerian banks since it has been seen as being a major player in the economy. Electronic banking have long been recognized to play an important role in economic development on the basis of their ability to create liquidity in the economy through financial intermediation between savers and borrowers. It also offers financial services and products that accelerate settlement of transactions and in the process reduce cash intensity in the financial system, encourage banking culture, and catalyses economic growth.</p><p>However, for the effective functioning of the financial system, the payment systems must be safe and efficient; otherwise they can be a channel for the transmission of disturbances from one part of the economy or financial system to others. This is why central bank have been active in promoting sound and efficient payments system and in seeking the means to reduce risks associated with the system.</p><p>Nigeria historically operated a cash-driven economy particularly in the consumer sector, however the system has witnessed improvements over the years, and particular in recent times has moved from its rudimentary level of the early years of banking business to the current state of sophistication comparable to other economies at the same level of development.</p><p>One important reason for financial liberalization and deregulation is the need to develop a good payment system which promotes an appropriate mechanism for efficiency in mobilizing and allocating financial resources in the economy. The payment system occupies an important place in the development of a country economy, in fact the level of development of a countries payment system is a reflection of the state or condition of the countries economy.</p><p><strong>ELECTRONIC BANKING</strong></p><p>It is a fact that today a good number of banks cannot use their IT (information technology) infrastructure to adequately deal with their immediate information requirements. Do such banks qualify to be called e-banks?</p><p>E-banking is about using the infrastructure of the digital age to create opportunities both local and global. E-banking enables the dramatic covering of transaction cost and the creation of new types of banking opportunities that address the barriers of time and distance. Banking opportunities are local global and immediate in E-banking</p><p>The benefit of electronic banking comprises a broad range of functions which includes;</p><p>Electronic mail (email) improves communication between individuals, external parties and between banks. The availability of online information provides bankers and customers with a powerful vehicle for research, banks can provide information and services on line, which customer can pay for and receive. Banking processes are made more efficient and cost effective by integrating other aspects of banking operations such as treasure management and financial control.</p><p>If banking functions does not require physical interaction it may drive the benefits of electronic banking</p> <br><p></p>

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