The roles of a secretary in an bank administration ( a case study of first bank of nigeria plc)
Table Of Contents
- Title pageApproval pageDedicationAcknowledgementAbstractTable of contentCHAPTER ONE1.1 Introduction1.2 History of the Bank1.3 The purpose of the study1.4 Statement of the problems1.5 Hypothesis1.6 Significance1.7 Delimitation/scope of the studyCHAPTER TWO2.0 Bank Administration2.1 Qualifications of a secretary2.2 The secretary in the eyes of the public2.3 The role of the secretary2.
- 3.1 Handling of files and filing2.
- 3.2 Objectives of filing2.
- 3.3 Handling correspondence2.4 Production of document2.5 The secretary’s contributions to the executive effectiveness2.6 Versatility of secretarial duties2.7 Importance of human relations2.8 The incompetent secretary2.9 Time management skill2.10 Telephone manner.2.
- 10.1 Telephone as a medium of developmentCHAPTER THREE3.1 Research methodology3.2 Sources of data supply3.3 Population of the study3.4 Sampling procedure3.5 Sample size3.6 Validity and reliability of the instrument3.7 Method of data collection3.8 Administrative of the instrument3.9 Method of data analysisCHAPTER FOUR4.1 Presentation and analysis of dataCHAPTER FIVE5.1 Findings, conclusions, and recommendations5.2 Findings5.3 Conclusions and recommendations5.4 Limitation of the studyReferencesQuestionnaire.
Thesis Abstract
It was write aim of identifying the major contributions of the secretary to the success of banking administration and determining whether the secretary could be avoided in the scheme of activities without much problems that a through research was carried out in First Bank of Nigeria PLC Enugu both in the Head Office and two branches.
The purpose of which was to find answers to this and other pertinent questions by examining the duties, roles and the very functions, which make the secretary, indispensable for (otherwise) to business.
The major hypothesis that was used to draw up questions is
That no business could survive without the service of a secretary.
Information was obtained through administration of questionnaires, which were analyzed and interpreted using the simple percentage method of analysis.
The study reveals that the major hypothesis tested was upheld. That is to say that the study showed that the secretary was very important to any Bank Administration and that no business could be well conducted. If secretarial services were to be unavailable
Furthermore, some members of the bank were interviewed on their perception of the secretary. This also helped the researcher in tertiary the remaining hypothesis.
Finally, suggestions were offered on how to improve the status of secretaries by making available, adequate training facilities to them in order to brighten their prospect. Also, trainers of secretaries and trainee secretaries were advised to keep the profession on the sound track of dignified services with a touch of humanity
Thesis Overview
<p> </p><p>INTRODUCTION</p><p>1.1 WHO IS A SECRETARU</p><p> The secretary is an important officer in any establishment. The contribution and effectiveness of a secretary can either enhance or diminish the efficiency of an organization the title refers to professional auxiliary staff, mainly responsible to an executive.</p><p> Secretary is a person work, in an office working for another person, dealing with letters and telephone calls, typing, keeping records, arranging meetings with people.</p><p> He or she is one who carried out the following activities.</p><p> Performs general office work in relieving executive and other company officials of minor executives and clerical duties.</p><p>– Takes dictation using shorthand or a stenotype machine</p><p>– Assisting in scheduling meeting/appointments, compile minutes and reports on behalf of the executive and remind him of them</p><p>– Maintaining accurate files/correct records of accounts and of consumable</p> <br><p></p>Blazingprojects Mobile App
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