Students in the academic library: client, customer or patron and the difference it makes in how we refer to our users and community of student/faculty scholars | Blazingprojects Postgraduate Thesis
Home / Library and information science / Students in the academic library: client, customer or patron and the difference it makes in how we refer to our users and community of student/faculty scholars

Students in the academic library: client, customer or patron and the difference it makes in how we refer to our users and community of student/faculty scholars

 

Table Of Contents


  • 1.0      Introduction                                                                       1
  • 1.1      Background Information                                                     1
  • 1.2      Problem Statement                                                             6
  • 1.3        Research Objectives                                                             7
  • 1.4      Hypothesis                                                                         8
  • 1.5      Significance of the Study                                                     9
  • 1.6      Scope of the Study                                                             10

Chapter TWO

LITERATURE REVIEW

  • 2.0      Literature ReviewChapter Three:
  • 3.0    Research Methodology                                         30
  • 3.1    Description of the Study Area                             30
  • 3.2  Research Design                                                           30
  • 3.3Method of Data Collection                                           31
  • 3.4Data Limitation                                                             31
  • 3.5Method of Data Analysis                                               32 3.
  • 5.1                  Summative Approaches                                       32 3.
  • 5.2        Simple Percentage                                               33 3.
  • 5.3        Incremental Averages                                          
  • 343.6          Test of Hypothesis                                               34

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

  • 4.0Presentation of Data, Analysis of Data and Discussion of Findings                                             36
  • 4.1Data Presentation                                                         37
  • 4.2Data Analysis                                                               39
  • 4.3Discussion of Findings                                         41
  • 4.4  Test of Hypothesis                                                         45

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

  • 5.0Summary   of     Findings Conclusion and Recommendation                                              47
  • 5.1Summary of Findings                                                     47
  • 5.2Conclusion                                                       48
  • 5.3Recommendation                                                 48 References

Thesis Abstract

Abstract
The terminology used to refer to students in academic libraries has evolved over time, reflecting changing perspectives on the relationship between the library and its users. Historically, students have been commonly referred to as patrons, a term that emphasizes the role of the library as a service provider and the students as recipients of this service. However, in recent years, there has been a shift towards using terms like client or customer to describe students in academic libraries, reflecting a more market-oriented approach that emphasizes user satisfaction and engagement. This research project aims to explore the implications of these different terms - client, customer, and patron - on how we perceive and interact with students in academic libraries. By examining the historical context of these terms and their underlying connotations, we seek to understand how each term shapes the relationship between the library and its users. Additionally, we will investigate how the use of these terms influences the services and resources provided to students, as well as their overall experience within the library. Through a combination of literature review, surveys, and interviews with librarians and students, we will gather data on current practices and attitudes towards the terminology used to refer to students in academic libraries. We will also explore how students themselves perceive these terms and whether they feel that they accurately reflect their relationship with the library. Our findings will contribute to the ongoing discussion within the library profession about the most appropriate terminology to use when referring to students. By examining the implications of using terms like client, customer, or patron, we hope to provide insights into how these different labels shape the way we engage with our users and build relationships with our community of student and faculty scholars. Ultimately, this research project seeks to promote a more nuanced understanding of the role of students in academic libraries and foster a more inclusive and user-centered approach to library services and outreach.

Thesis Overview

<p><i></i><br></p>

Blazingprojects Mobile App

📚 Over 50,000 Research Thesis
📱 100% Offline: No internet needed
📝 Over 98 Departments
🔍 Thesis-to-Journal Publication
🎓 Undergraduate/Postgraduate Thesis
📥 Instant Whatsapp/Email Delivery

Blazingprojects App

Related Research

Mechanical engineeri. 2 min read

A Framework for Parametric Modeling of Additive Manufacturing Mechanical Properties...

This research focuses on developing a systematic framework to model the mechanical properties of materials produced through additive manufacturing (AM), also kn...

BP
Blazingprojects
Read more →
Mathematics. 2 min read

A Framework for Modeling Nonlinear Dynamics in Chaotic Systems...

This research aims to develop a comprehensive framework for understanding and modeling nonlinear dynamics in chaotic systems. Chaotic systems are complex system...

BP
Blazingprojects
Read more →
Materials and Metall. 3 min read

A Framework for Predicting Corrosion Resistance in Aluminum Alloy Composites...

This research focuses on developing a structured way to predict how well aluminum alloy composites resist corrosion, which is a common challenge in many industr...

BP
Blazingprojects
Read more →
Mass communication. 2 min read

A Framework for Analyzing the Impact of Social Media Influencers on Youth Political ...

This research examines how social media influencers affect the way young people engage with politics. In recent years, social media influencers—individuals wi...

BP
Blazingprojects
Read more →
Marketing. 2 min read

A Framework for Integrating Social Media Engagement into Customer Loyalty Models...

This research explores how social media engagement influences customer loyalty, aiming to create a new framework that combines these two areas. Customer loyalty...

BP
Blazingprojects
Read more →
Linguistics. 4 min read

A Framework for Analyzing Code-Switching as a Pragmatic Competence...

This research is focused on understanding how people switch between languages or dialects in everyday conversation, a phenomenon known as code-switching. Specif...

BP
Blazingprojects
Read more →
Library Science Educ. 2 min read

A Framework for Enhancing Critical Teaching Skills in Library Science Education...

This research focuses on developing a clear and practical framework that can help improve the way library science educators teach critical thinking skills. Crit...

BP
Blazingprojects
Read more →
Library and informat. 4 min read

A Framework for Assessing Information Literacy Development in Academic Libraries...

This research is about creating a clear and practical framework that can be used to assess how well students in universities develop their information literacy ...

BP
Blazingprojects
Read more →
Law. 4 min read

A Framework for Incorporating Digital Evidence into Judicial Decision-Making...

This research focuses on developing a clear and practical framework for how courts and judges can better include digital evidence when making legal decisions. D...

BP
Blazingprojects
Read more →
WhatsApp Click here to chat with us