Ensuring positive consumers attitude towards insurance contract in nigeria
Table Of Contents
- Title page ii Certification iiiDedication ivAcknowledgement vTable of content viCHAPTER ONEINTRODUCTION1.1 Background of study
- 11.2 Statement of the problem
- 61.3 Objective of study
- 61.4 Research question
- 71.5 Significance of the study
- 81.6 Scope of the study
- 81.7 Limitation of the study
- 91.6 Definition of terms 10Reference 12CHAPTER TWOREVIEW OF RELATED LITERATURE2.1 Meaning and purpose of insurance
- 132.2 The insurance market 152.2.1The insurance market is up of the following 152.2.2The insurers 162.2.3The insurance intermediaries
- 172.3 Classes of insurance contracts 172.3.1Marine insurance 182.3.2Fire insurance 182.3.3Life assurance business 192.3.4Accident insurance
- 192.4 Factor affecting the insurance contract 202.4.1Size and the distribution of population 212.4.2National income 222.4.3Market competition
- 222.5 Consumers attitudes towards insurance contracts inNigeria 232.5.1Religious effect 242.5.2Social clubs and age grades 242.5.3Ignorant 252.5.4Claim procedure 262.5.5Low standard of living 272.5.6Fire insurance 272.5.7Motor insurance 292.5.8Marine insurance
- 302.6 Buyers/consumers behaviour.
- 312.7 Claims record
- 322.8 Constraints of marketing insurance products 342.
- 8.1Problems of marketing insurance in Nigeria 352.
- 8.2 Culture 352.
- 8.3 Political 352.
- 8.4 Economy 362.
- 8.5 Educational system
- 362.9 Odds in marketing insurance products 372.
- 9.1 Quality of service /poor marketing 372.
- 9.2 Competition 382.
- 9.3 Financial stability 382.
- 9.4 Training 392.
- 9.5 Fake operation 392.
- 9.6 Poor channel of distribution
- 392.10 Legal and regulatory constraints 40Reference 42CHAPTER THREE
- 3.1 Research design and methodology
- 433.2 Sources of data 433.2.1Primary data 433.2.2Secondary data
- 433.3 Population of study
- 443.4 Determination of sample size
- 443.5 Reliability of the study 45CHAPTER FOURSummary of findings and discussion4.1 Findings
- 464.2 Discussion 64CHAPTER FIVE CONCLUSION AND RECOMMENDATION5.1 Conclusion
- 485.2 Recommendation 49Bibliography 51Appendix I 53Appendix II 54
Thesis Abstract
This project is designed to determine the attitude of the general public towards insurance contract in Nigeria. The topic to be discussed is “ensuring positive consumers attitude towards insurance contract in Nigeria. A study of IGI Enugu”. In chapter one of this work, I treated the introduction, significance of the study, statement of problems and definition of terms and also limitations of the study. In chapter two, I reviewed some related literature. Chapter three is the research design and methodology which focused on the method employed in the course of this work. It related to the type of sample method of collecting data, it also provide the types of data used and its sources. In chapter four, I presented the summary of findings and discussion. Finally, in chapter five I presented the conclusion and recommendations. Where I for saw the need of the insurance practitioner putting more efforts towards attracting the general public in adurring the important of insurance
Thesis Overview
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</p><p><strong>INTRODUCTION</strong></p><p><strong>1.1 </strong><strong>BACKGROUND OF THE STUDY</strong></p><p>This research work will first look into insurance is all about; insurance as a risk management device is, therefore a contract to the economic well-being of man. It is also endemic in any society as a way of averting and ameliorating the financial consequences of misfortune has been engaging the attention of man at every age. Before the advent of the British Merchant in Nigeria, there was no organized insurance business as we know it today. There has been some existed traditional system of risk sharing, which could be described as crud or primitive forms of mutual and social insurance schemes. The extended family system, age-grade association, town union were some mutual insurance like schemes for showing benevolence to their members who had suffered some misfortunes such as death, ill-health, fire ravage or court case. Both the extended family system and clan or town union still exists in Nigeria today, but most of their insurance function ahs been taken over by an organized insurance system. Similarly, the age grade system still plays on important role in some parts of the country, especially in matters relating to moral development, but like the extended family system and clan unions, they no longer render any noticeable insurance servicers to their members. Then the determinant of every marketing is the ability of the producers to provide for the consumers the quality and quantity of goods that will satisfy then at affordable price, provided at accessible place. In event to provide these goods, the producer should consider and see the customer or clients as the “king”, this is because wit</p>
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