Ensuring positive consumers attitude towards insurance contract in nigeria | Blazingprojects Postgraduate Thesis
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Ensuring positive consumers attitude towards insurance contract in nigeria

 

Table Of Contents


  • Title page                                                                        ii Certification                                                                    iiiDedication                                                                       ivAcknowledgement                                                            vTable of content                                                               viCHAPTER ONEINTRODUCTION1.1      Background of study                                                        
  • 11.2     Statement of the problem                                        
  • 61.3     Objective of study                                                    
  • 61.4     Research question                                                  
  • 71.5     Significance of the study                                          
  • 81.6     Scope of the study                                                  
  • 81.7     Limitation of the study                                            
  • 91.6     Definition of terms                                                   10Reference                                                                         12CHAPTER TWOREVIEW OF RELATED LITERATURE2.1      Meaning and purpose of insurance                        
  • 132.2     The insurance market                                              152.2.1The insurance market is up of the following            152.2.2The insurers                                                            162.2.3The insurance intermediaries                                  
  • 172.3     Classes of insurance contracts                                        172.3.1Marine insurance                                                    182.3.2Fire insurance                                                         182.3.3Life assurance business                                           192.3.4Accident insurance                                                  
  • 192.4     Factor affecting the insurance contract                    202.4.1Size and the distribution of population                   212.4.2National income                                                       222.4.3Market competition                                                  
  • 222.5     Consumers attitudes towards insurance contracts inNigeria                                                                    232.5.1Religious effect                                                         242.5.2Social clubs and age grades                                     242.5.3Ignorant                                                                   252.5.4Claim procedure                                                      262.5.5Low standard of living                                              272.5.6Fire insurance                                                         272.5.7Motor insurance                                                      292.5.8Marine insurance                                                    
  • 302.6     Buyers/consumers behaviour.                                        
  • 312.7     Claims record                                                          
  • 322.8     Constraints of marketing insurance products          342.
  • 8.1Problems of marketing insurance in Nigeria           352.
  • 8.2              Culture                                                                    352.
  • 8.3              Political                                                                    352.
  • 8.4              Economy                                                                  362.
  • 8.5              Educational  system                                                        
  • 362.9   Odds in marketing insurance products                     372.
  • 9.1              Quality of service /poor marketing                           372.
  • 9.2              Competition                                                             382.
  • 9.3              Financial stability                                                    382.
  • 9.4              Training                                                                   392.
  • 9.5              Fake operation                                                         392.
  • 9.6              Poor channel of distribution                                    
  • 392.10 Legal and regulatory constraints                              40Reference                                                                  42CHAPTER THREE 
  • 3.1     Research design and methodology                          
  • 433.2     Sources of data                                                        433.2.1Primary data                                                            433.2.2Secondary data                                                        
  • 433.3     Population of study                                                  
  • 443.4     Determination of sample size                                  
  • 443.5     Reliability of the study                                             45CHAPTER FOURSummary of findings and discussion4.1   Findings                                                                  
  • 464.2  Discussion                                                               64CHAPTER FIVE             CONCLUSION AND RECOMMENDATION5.1      Conclusion                                                              
  • 485.2     Recommendation                                                     49Bibliography                                                            51Appendix I                                                               53Appendix II                                                              54

Thesis Abstract

This project is designed to determine the attitude of the general public towards insurance contract in Nigeria. The topic to be discussed is “ensuring positive consumers attitude towards insurance contract in Nigeria. A study of IGI Enugu”. In chapter one of this work, I treated the introduction, significance of the study, statement of problems and definition of terms and also limitations of the study. In chapter two, I reviewed some related literature. Chapter three is the research design and methodology which focused on the method employed in the course of this work. It related to the type of sample method of collecting data, it also provide the types of data used and its sources. In chapter four, I presented the summary of findings and discussion. Finally, in chapter five I presented the conclusion and recommendations. Where I for saw the need of the insurance practitioner putting more efforts towards attracting the general public in adurring the important of insurance

Thesis Overview

<p> </p><p><strong>INTRODUCTION</strong></p><p><strong>1.1 &nbsp; &nbsp; &nbsp;</strong><strong>BACKGROUND OF THE STUDY</strong></p><p>This research work will first look into insurance is all about; insurance as a risk management device is, therefore a contract to the economic well-being of man. It is also endemic in any society as a way of averting and ameliorating the financial consequences of misfortune has been engaging the attention of man at every age. Before the advent of the British Merchant in Nigeria, there was no organized insurance business as we know it today. There has been some existed traditional system of risk sharing, which could be described as crud or primitive forms of mutual and social insurance schemes. The extended family system, age-grade association, town union were some mutual insurance like schemes for showing benevolence to their members who had suffered some misfortunes such as death, ill-health, fire ravage or court case. Both the extended family system and clan or town union still exists in Nigeria today, but most of their insurance function ahs been taken over by an organized insurance system. Similarly, the age grade system still plays on important role in some parts of the country, especially in matters relating to moral development, but like the extended family system and clan unions, they no longer render any noticeable insurance servicers to their members. Then the determinant of every marketing is the ability of the producers to provide for the consumers the quality and quantity of goods that will satisfy then at affordable price, provided at accessible place. In event to provide these goods, the producer should consider and see the customer or clients as the “king”, this is because wit</p> <br><p></p>

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