The effect of financial and non financial incentives on staff productivity
Table Of Contents
Thesis Abstract
Abstract
In today's competitive business environment, organizations are constantly seeking ways to enhance staff productivity to achieve their strategic goals. One approach that organizations often utilize is the implementation of incentives to motivate employees to perform at their best. This research project investigates the impact of both financial and non-financial incentives on staff productivity within organizations. The study employs a mixed-methods research design, combining both quantitative and qualitative data collection methods to provide a comprehensive understanding of the subject matter. Quantitative data is gathered through surveys distributed to employees across various industries to assess their perceptions of the effectiveness of financial incentives, such as bonuses, commissions, and salary increases, in improving their productivity levels. Additionally, employees' attitudes towards non-financial incentives, including recognition, career development opportunities, and work-life balance initiatives, are also examined to determine their influence on staff productivity. Furthermore, qualitative data is collected through in-depth interviews with human resource professionals and organizational leaders to gain insights into the design and implementation of incentive programs within their respective companies. These interviews provide valuable information on best practices, challenges faced, and lessons learned in utilizing incentives to enhance staff productivity. The findings of this research contribute to the existing body of knowledge on the subject by offering a nuanced understanding of the relationship between incentives and staff productivity. Results from the quantitative analysis reveal the varying impact of financial and non-financial incentives on different employee demographics and organizational contexts. Moreover, the qualitative data provide rich insights into the strategies employed by organizations to effectively leverage incentives to drive employee performance. Ultimately, this research project aims to provide practical recommendations for organizations looking to optimize their incentive programs to maximize staff productivity. By understanding the preferences and motivations of employees regarding incentives, organizations can tailor their programs to better align with the needs and expectations of their workforce. This, in turn, can lead to improved employee engagement, job satisfaction, and overall productivity levels within the organization.
Thesis Overview
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</p><p><strong>INTRODUCTION</strong></p><p><strong>1.1. Background of the study</strong></p><p>All organizationsare concerned with what should be done to achieve high level of productivity through staff motivation using the right kind of incentive. Consequently the effect of financial and non financial incentive becomes a burning issue in human resource management.</p><p>As such a lot of theoretical concept, principles and techniques of management have evolved in response to these challenges/ but most scholars suggest that more conceptual and empirical work is required to show the link between financial and non financial incentive and staff productivity is still vague but some studies have documented in their work that financial incentive is readily perceived as having a high instrumental value that makes putting forth extra effort worthwhile and its has a long term effect in terms of labour turnover rate because of comparative value for alternative employment while non financial incentive has less initial impact as the pragmatics of financial gain, they seem to have a steady, sustainable impact.</p><p>Despite the growing body of literature and empirical study on the effect of financial and non financial incentive on workers productivity, the subject matter still remains complex. Hence, the need to undertake a survey on the effect of financial and non financial incentives on staff productivity in Nigeria Postal Services Kaduna.</p><p><strong>1.2 Statement of problem</strong></p><p>Nigeria Postal Services (NIPOST) like other public enterprise is constraint with the problem of using non performance based element like salaries to compensate it staff as against performance-related pay structure which has hamper productivity because it does not make worker put in extra effort in their work. This is so because their compensation is not based on incentive schemes that elicit additional effort of workers sequel to unfriendly government legislation on wages clause and bureaucratic inefficiency. Hence the need to examine the effect of financial and non financial incentive on staff productivity in Nigeria Postal Services Kaduna.</p><p><strong>1.3 Objectives of the Study</strong></p><p>The central objectives of this study are to examine the effect of financial and non financial incentive on staff productivity in NIPOST Kaduna.</p><p> Specifically the study is set out to:</p><ol><li>Identify whether NIPOST remuneration is based on incentive schemes that motivate staff to perform.</li><li>Examine all financial incentives NIPOST give to it staff and their effect on worker productivity.</li><li>Identify non financial incentives used in boosting staff productivity in NIPOST Kaduna.</li><li>Find out the constraints militating against NIPOST incentive scheme and make recommendations to the identified problems.</li></ol><p><strong>1.4 Significance of the Study</strong></p><p>This study brings to light the effect of financial and non financial incentives on staff performance in organization. The study will therefore be beneficial to the organization understudy (NIPOST)in area of policy formulations as regard staff incentive schemes and remuneration.</p><p>To education, the study will contribute to already existing knowledge on the effect of financial and non financial incentives on workers’ performance.</p><p>Finally, to those in academics and human resource researches, the study will serve as a springboard for further investigations.</p><p><strong>1.5 Research Questions</strong></p><p>This study provide answers to the following research questions:</p><ol><li>Is NIPOST remuneration based on incentive scheme that motivate staff performance?</li><li>What kind of financial incentive do NIPOST give to its workers and what are their effect on workers productivity?</li><li>What kind of non financial incentive do NIPOST use to boost workers productivity?</li><li>What are the constraints militating against NIPOST incentive scheme and how can these constraintsbe overcome?</li></ol><p><strong>1.6 Scope of the study</strong></p><p>The study covers an empirical investigation of the effect of financial and non financial incentives on staff productivity in NIPOST Kaduna. The time frame for this investigation covers NIPOST incentive schemes from 2006-2011.</p><p><strong>1.7 Limitation of the Study</strong></p><p>The study is limited to bias in respondent opinion about the subject matter as well as the use of a single study area and the uncertainly about the generalization of finding sequel to the use of a single research design as well as instrument.</p><p>For the fact that only NIPOST was used as the sole area of study it is no certain if the same result would be obtained in other organization.</p><p>Respondent bias and non challant attitude also constitute a greater limitation to this research.</p><p>For the fact that questionnaire constitute the only instrument use to collect data and survey research design the sole design used for the study. It is not certain if the same result will be used if other type of design as well as instrument were used. All these factor constitute a greater limitation to the research.</p><p><strong>1.8 Definition of Term</strong></p><p><strong>Financial Incentives:</strong> Monetary reward or compensation use to motivate workers. </p><p><strong>Non Financial Incentives:</strong> Other incentives apart from monetary rewards.</p><p><strong>Performance Incentive:</strong> Rewards that motivates worker to put in more efforts.</p><p><strong>Productivity:</strong> The rate at which employee work and their yield in their organization.</p>
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