The role of management on productivity of business organisations (a case study of transcorp hotel)

Thesis Overview

<p> <b></b></p><p><b><b>INTRODUCTION</b></b></p><p><b><b></b></b></p><b><b><p><b>1.1. &nbsp; <br></b><b>Background<br>of the study</b></p><p><b></b></p><b><p>Organizations are as old as the human race. As<br>years passed, the human beings understood that they could together solve<br>andmeet their needsin a productive way. This led them to coming together to<br>satisfy their needs and wants. Individuals who feel they have what it takes (skills,<br>talents and knowledge) form groups to produce the goods and render services to<br>people.</p><p>Organization is a group of people who work synergistically<br>to achieve a common goal and to complete certain tasks in an organized manner.<br>One of the inevitable parts of human life is a business organization.<br>Organization help to increase specialization and delegation of labour, use<br>large scale technology, manage the external environment, and also helps to use<br>resources carefully and to employ power and control. Several challenges and<br>opportunities for Organizations have been pointed out. It is very important<br>that the business organizations function effectively and productively. For a<br>business organization to be effective, they must provide good quality goods and<br>services at a considerable cost.</p><p>The managementis responsible for the proper functioning<br>and productivity ofa business organization. They get the work done through<br>people. They delegate the resources, direct the activities of every staff, and<br>take decisions to achieve organizational goals.</p><p>The management offers a business organization the<br>potential synergy for sustained competitive advantage, when properly deployed,<br>managed and utilized. For this reason the organization gains long<br>lastingwinning advantage through the organizations labor force. The winning<br>advantage gives an organization an edge over the competitors in its market. Employees<br>provide important condiments in growing a firm’s winning position only when<br>they are treated nicely by the management, this they accomplish using there<br>special talents such flexibility, innovation, superior performance, high<br>productivity and personal customer service and a host of others. There is a<br>growing consensus that effective management of human capital is critical to an<br>organization’s success (Barneyet al, 1998). Every period of technological<br>transformation comes with its high expectations of societal and organizational<br>restructuring of various processes for the purpose of increasing management<br>productivity. Increasing the productivity of an organization is one of the most<br>importantmust haves for socioeconomic development. The management also provides<br>numerous capabilities for improving productivity of an organization in both<br>public and private sectors. These benefits from management to productivity can<br>be divided into tangible and intangible. The tangible benefits comprises;<br>Reduced cost, Improved productivity,Increased market share, Savings in labor,<br>Increased consumer surplus,Improved customer service quality, Improved<br>organizational efficiency, Quicker response to customers, Deeper knowledge and<br>understanding of customers. While the intangible benefits comprises: Improved<br>decision-making ability, Superior product quality, Knowledge /information<br>management and sharing, improved coordination/relationships with partners and<br>other forms of competitive advantages.</p><p>The management plays several duties in a business<br>organization. They help an organization to reach their desired height. For<br>instance, organizations welcome technologies in other to solve problems and<br>reduce uncertainties. The management ensuresthat the organization’s mission is<br>aligned towards statement of moral principles and policies. In addition to<br>this, the management is also in charge of nourishing a culture that welcomes<br>getting the right information across to the right people and at the right time.<br>Thirdly, creates the “ultimate employee experience” by changing tacit knowledge<br>into a very clear one, grow and nurture employee skills, competencies and<br>creating bench strength. The management acquires and accommodates productive<br>knowledge sharing and usage into everyday life. It also has the ability to<br>create, measure and reinforce a knowledge-sharing zest.</p><p>The management must be able to controland selectively<br>recognize and reward, instead discouraging. They must take a unique and<br>strategic method to helping firms manage, organize everything regarding the<br>uses of technology such that the technology will be fully utilized for the<br>right purposes by the employees. And above all, the management must champion<br>the low-tech solutions to knowledge management.</p><p><b>1.2. &nbsp; <br></b><b>Statement<br>of the general problem</b></p><p><b></b></p><b><p>The poor performance of business organizations in<br>Nigeria has been a reoccurring problem in most West African countries and<br>especially in Nigeria. This constant underperformance or poor performance has<br>led to the liquidation of companies and thus have drawn most of their workers<br>out of job which has regrettably led to the increase of unemployment in<br>Nigeria. The increase of unemployment in Nigeria as discussed is a direct<br>consequence of poor management of organizations thus leading to the increase of<br>crime wave as a result of joblessness of these able youths.</p><p><b>1.3. &nbsp; <br></b><b>Aims and<br>objectives of the study</b></p><p><b></b></p><b><p>The main objective of the study is to examine the<br>role of management on productivity of business organizations in Nigeria. Other<br>specific objectives of the study are;</p><p>1. To<br>examine the level of productivity of Nigerian organizations in Nigeria.</p><p>2. To<br>determine the relation between management and the productivity of organizations<br>in Nigeria.</p><p>3. To<br>examine the need for effective management in enhancing the economy.</p><p>4. To know<br>if effective management of organizations reduces unemployment in Nigeria.</p><p>5. To<br>recommend ways of improving management in Nigerian organizations.</p><p><b>1.4. &nbsp; <br></b><b>Research<br>Questions</b></p><p><b></b></p><b><p>1. What is<br>the role of management on the productivity of business organizations?</p><p>2. What is<br>the level of productivity of Nigerian organizations in Nigeria?</p><p>3. What is<br>the relationship between management and the productivity of organizations in<br>Nigeria?</p><p>4. What is<br>the need for effective management in enhancing the economy?</p><p>5. Does<br>effective management of organizations reduce unemployment in Nigeria?</p><p>6. What are<br>the ways of improving management in Nigerian organizations?</p><p><b>1.5. &nbsp; <br></b><b>Research<br>Hypothesis</b></p><p><b></b></p><b><p><b>H0:<br></b>Management<br>does not influence the productivity of business organizations in Nigeria.</p><p><b>H1:</b>Management<br>influences the productivity of business organizations in Nigeria.</p><p><b>1.6. &nbsp; <br></b><b>Significance<br>of the study</b></p><p><b></b></p><b><p>This research will be of much significance to<br>address the following problem.</p><p>Setting up a standard of management system in business<br>organizations which has really affected the operation of the organizations, and<br>also lack of effective leadership of the organizational members, which can be<br>attributed to quality management in the organization.This research work will<br>also go a long way to help the organization the research work is carried out<br>for them to compete globally in the market; it will also be of immense<br>contribution to future researcher the similar study.</p><p><b>1.7. &nbsp; &nbsp;</b><b>Scope of<br>the study</b></p><p><b></b></p><b><p>This study is restricted to the role of management<br>on productivity of business organizations with Transcorp Hilton hotel calabar<br>serving as the case study.</p><p><b>1.8. &nbsp; <br></b><b>Limitation<br>of the study</b></p><p><b></b></p><b><p><b>Financial constraint</b>– Insufficient fund tends to impede the efficiency of the<br>researcher in sourcing for the relevant materials, literature or information<br>and in the process of data collection (internet, questionnaire and interview).<b></b></p><b><p><b></b></p><b><p><b>Time<br>constraint</b>– The<br>researcher will simultaneously engage in this study with other academic work.<br>This consequently will cut down on the time devoted for the research work.</p><p><b>1.9. &nbsp; &nbsp;</b><b>Operational<br>Definition of Terms</b></p><p><b></b></p><b><p><b>Management:<br></b>The<br>organization and coordination of the activities of a business in order to<br>achieve defined objectives.<br>Management is often included as a factor of production along with machines,<br>materials, and money.</p><p><b>Productivity:</b>Productivity is an<br>economic measure of output per unit of input. Inputs include labor and capital,<br>while output is typically measured in revenues and other gross<br>domestic product (GDP) components such as business inventories.<br>Productivity measures may be examined collectively (across the whole economy)<br>or viewed industry by industry to examine trends in labor growth, wage levels<br>and technological improvement.</p><p><b>REFERENCES</b><b></b></p><b><p><b></b></p><b><p>Akhtar,<br>S. Ding, D. Z. &amp;Ge, G. (2008).“Strategic HRM practices and their impacts on<br>company performance in Chinese enterprises”. Human Resource Management, 47(1),<br>15-</p><p>32.</p><p>Arthur,<br>J. B. (1992). The link between business strategy and industrial relations<br>systems in American steel minimills.Industrial and Labor Relations Review, 45:<br>488-506.</p><p>Barney,<br>J. B. &amp; Wright, P. M. (1998).“On becoming a strategic partner: The role of<br>human resources in gaining competitive advantage”. Human Resource Management,<br>37(1), 31-</p><p>46.</p><p>Gerhart,<br>B. &amp;Milkovich, G. T. (1990).Organizational differences in managerial<br>compensation and firm performance. Academy of Management Journal, 33: 663-691</p></b></b></b></b></b></b></b></b></b></b></b></b></b></b></b> <br><p></p>