MANAGING CONFLICTS IN CONSTRUCTION OF PUBLIC PROJECTS IN NIGERIA: (A CASE STUDY OF SELECTED BUILDING PROJECT IN LAGOS)

•           TABLE OF CONTENTS DECLARATION....................................................................................ii DEDICATION......................................................................................iii ACKNOWLEDGEMENT......................................................................ivABSTRACT ........................................................................................v TABLE OF CONTENTS .....................................................................vi LIST OF TABLES................................................................................ix LIST OF FIGURES ............................................................................x 

Chapter ONE

INTRODUCTION

• ..................................................................................1 INTRODUCTION ...............................................................................1 
• 1.1Background to the Study ............................................................1 
• 1.2Statement of the Problem.............................................................2 
• 1.3Aim and Objectives of the Study..................................................4 
• 1.4Research questions......................................................................4 
• 1.5Justification of the study................................................................4 
• 1.6Methodology.................................................................................6 
• 1.7Scope of Study.............................................................................6 
• 1.8Organization of the study...............................................................7 

Chapter TWO

LITERATURE REVIEW

• ................................................................................9 
• 2.0LITERATURE REVIEW ...............................................................9 
• 2.1Introduction..................................................................................9 
• 2.2Concept of Conflict........................................................................9 2.
• 2.1Meaning of Conflict...................................................................102.
• 2.2Conflict Types: .......................................................................12 2.
• 2.3Functional Conflict Outcomes.................................................15 
• 2.3Conflict Viewpoints.....................................................................17 
• 2.4Nature of Construction Industry .................................................18 
• 2.5conflict Sources in construction of projects...............................19 2.
• 5.1Conflict arising from contract document.................................23 2.
• 5.2Conflict between stakeholders................................................26 
• 2.6Managing Construction conflict ................................................29 2.
• 6.1Using Thomas-Kilmann Conflict Management Model. ...........32 
• 2.7Conceptual Framework..............................................................35 

Chapter THREE

RESEARCH METHODOLOGY

• ...........................................................................37 PROFILE OF STUDY AREA AND METHODOLOGY ......................37 
• 3.1Introduction.................................................................................37 
• 3.2Research Design ........................................................................37 
• 3.3Study Population........................................................................38 
• 3.4Sampling Technique and Sample Size ......................................38 
• 3.5Data Gathering..........................................................................39 
• 3.6Questionnaire Development .....................................................40 3.
• 6.1Questionnaire Administration..................................................40 3.
• 6.2Measurements..........................................................................41 
• 3.7Data Analysis..............................................................................42 
• 3.8Profile of Ashanti Region ...........................................................42 

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

• .............................................................................44 
• 4.0DATA PRESENTATION AND ANALYSIS..................................44 
• 4.1Introduction.................................................................................
• 444.2Demographic characteristics of participants..............................44 
• 4.3Causes of conflict in construction of public projects in Lagos .........................................................................................................48 4.
• 3.1The general causes of conflict .............................................48 4.
• 3.2Contract-related Causes of conflict. Conflicts Emanating from Contracts .......................................................................................52 4.
• 3.3Comparisons of General and Contract-Related Causes of Conflict ...................................................................................54 
• 4.4Effect of conflict on construction projects.................................57 
• 4.5Conflict management styles used in construction project ..........60 
• 4.6The Link between the Causes of conflict, Effects and Conflict Management Strategies.............................................................62 
• 4.6Participants Perspective about Conflict. ....................................65 

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

• ..............................................................................66 
• 5.0SUMMARY OF FINDINGS, RECOMMENDATIONS AND CONCLUSION ....................................................................66 
• 5.1Introduction................................................................................66 
• 5.2Summary of findings ..................................................................66 5.
• 2.1Objective
• 1.Causes of conflict................................................66 5.
• 2.2Objective
• 2.Conflict effects on construction of public building projects.........................................................................................71 5.
• 2.3Objective
• 3.Conflict Management Strategies used in Construction of Public Building Projects in Lagos............................72 5.
• 2.4Participants view about Conflicts in Construction. ...............72 
• 5.3Recommendations....................................................................73 
• 5.4Conclusion .................................................................................75 REFERENCES ...............................................................................77 APPENDICES..................................................................................86