Thesis Abstract

Abstract
This thesis explores the impact of digital technology on secretarial practices in the modern workplace. The advent of digital technology has revolutionized the way secretarial tasks are performed, leading to significant changes in the roles and responsibilities of secretaries. This study aims to investigate how digital technology has influenced secretarial practices, identify the challenges and opportunities it presents, and provide recommendations for enhancing the effectiveness of secretarial functions in the digital age. The research methodology employed in this study includes a comprehensive literature review, qualitative interviews with secretaries and employers, and a survey of digital tools and technologies commonly used in secretarial roles. The findings reveal that digital technology has transformed secretarial practices by streamlining administrative tasks, improving communication and collaboration, and enhancing productivity. However, it has also introduced new challenges such as data security risks, digital overload, and the need for continuous skill development. The discussion of findings delves into the implications of digital technology on secretarial roles, emphasizing the importance of adapting to technological changes, acquiring new skills, and leveraging digital tools to optimize performance. The study highlights the significance of providing training and support to secretaries to help them navigate the complexities of digital technology and maximize their potential in the workplace. In conclusion, this thesis underscores the critical role of digital technology in shaping secretarial practices and underscores the importance of embracing technological advancements to stay relevant and competitive in the modern workplace. By understanding the impact of digital technology on secretarial roles and implementing strategies to harness its benefits, organizations can empower their secretarial staff to thrive in an increasingly digitalized world. Keywords digital technology, secretarial practices, modern workplace, impact, challenges, opportunities, skills, training, productivity.

Thesis Overview