Thesis Abstract

Abstract
The rapid advancement of digital technology has revolutionized various aspects of the business world, including secretarial administration and management. This thesis explores the implementation of digital tools to enhance efficiency in secretarial administration and management practices. The research aims to investigate the impact of digital tools on the effectiveness and productivity of secretarial tasks, ultimately leading to improved organizational performance. Chapter One provides an introduction to the study, presenting the background of the research, problem statement, objectives, limitations, scope, significance, structure of the thesis, and definition of key terms. Chapter Two consists of a comprehensive literature review that delves into ten key areas related to digital tools in secretarial administration and management. The review covers topics such as the evolution of digital tools, their benefits and challenges, and best practices for implementation. Chapter Three details the research methodology employed in this study, including the research design, data collection methods, sampling techniques, and data analysis procedures. Additionally, it discusses ethical considerations and limitations of the research process. Chapter Four presents an in-depth discussion of the findings from the empirical research conducted, highlighting the impact of digital tools on secretarial tasks, efficiency, and overall organizational performance. Finally, Chapter Five offers a conclusive summary of the research findings and their implications for practice and further research. The study underscores the importance of embracing digital tools in secretarial administration and management to streamline processes, enhance communication, and optimize workflow efficiency. The research findings contribute to the existing body of knowledge on digital tools in the context of secretarial practices and offer practical recommendations for organizations seeking to leverage technology for improved efficiency.

Thesis Overview