THE IMPORTANCE FOR CREATION AND DEVELOPMENT OF GOOD SUPPLER RELATIONSHIP IN A COMPETITIVE MARKET
Table Of Contents
Cover page
Title page
Certification
Dedication
Acknowledgement
Abstract
Organization of the work
Table of Contents
Thesis Abstract
This is a research study on the importance for creation and
development of good suppier relationship in a competitive market. Which
is part of the purchasing management function. The research study is
written to analyze critically the factors affecting the establiment of
supplier relationship.
The purpose of the study is to investigate the quality of
relationship between the company and its suppliers and emphasize the
importance for the certain and development of a mutually advantageous
and continued supplier relationship.
It is also intended to make useful suggest and recommendation that might help to improve relationship in this industry.
This project begins with an introduction, the subject matter centre
on importance for the creation and development of good supplies
relationship in a competitive market with A case study of Aba textile
mills limited, Aba. Following the introduction in chapter two where
literature of some writers and authors as it concern supplier relations
were reviewed adopted in undertaking the study Results of investigation
conduced are presented and analyzed in chapter founder the heading
finding.
Concluding the work in chapter five, the researcher summarized her
work and made some recommendations, based on this finding the study was
rounded up by setting out bibliography and appendix at the end
Thesis Overview
INTRODUCTION
1.1BACKGROUND OF THE STUDY
In selecting sources of supply, purchasing makes decisions that
influence not only the firm economic success, but the livehood of the
suppiers and the efficiency of the entire economy. The purchase decision
directly influences the financial situation of the supplying from and
ultimately the economic welfare of employees and their families.
Sourcing in finding suppliers who are willing and able to provide
consistently quality, service, (delivery) at a competitive price.
We can not be talking about price and other things without source .
In some cases, an extensive search, may be required to find one
satisfactory supplier or even develop a source where none has previously
been sourcing therefore may comprise the identification or development
of suitable sources of supply, systematic investigation and comparison
of such sources, the source decision and a plain for continuous
relationship.
Good supplier is one who is at all time honest and fair in his
dealing with their customers his own employees and himself, who has
adequate plant facilities, and so to be able to provide materials which
meet the purchasers spcificationsion the quantities required and at the
time promised, whose financial position is sound, whose prices are
reasonable both, to the buyer and to himself, whose management policies
are progressive who is an alert to the need for continued.
Improvement in both his products and manufacturing processes, whose
ethical behaviours are sound and who realize that in the last analysis
his own interests are best served when he best serves his customers.
1.2STATEMENT OF PROBLEM
For sometime now, evidence have shown that the company is facing some problems like.
1. There is no cordial relationship between the buyer and the suppliers.
2. The company has not be able to meat increasing demand of their customers in terms in terms of (product)
3. The company need to look at the factors affecting the establishment of good buyer/ supplier relationships.
4. The organizational structure of the company is not examined.
5. The company need to inspect any product supplied to them to know the ones to accept and the ones to reject.
1.3.PURPOSE OF THE STUDY
The aim of this study is to look at the following problems like:-
1. To investigate the relationship or the reason for the non cordially.
2. To know the reason why the company has not been able to meet increasing demand of their customers in terms of product.
3. To take a critical look at the factors affecting the establishment of good buyer/ supplier relationship.
4. To examine the organizational structure .
5. To inspect the products been supplied properly to know when to accept and when to reject.
1.4 RESEARCH QUESTIONS
In an attempt to find solutions to the problem of creation and
development of good supplies relationship in a competitive market the
researcher sought answers to the following questions:-
1. How is your relationship with your suppliers?
2. Has there been an accession where you visit your suppliers plant to offer practical help in production of your product?
3. Do you receive help from your suppliers in relation to the acquisition of good and services.
4. What sourcing technique does your company operate?
5. Does the company rejects the suppliers product for a reason of sub-standard?
1.5 STATEMENT OF HYPOTHESIS
In conclucing this research, the following hypothesis will be tested.
1. Ho - Good relationship with supplier does not improve companys purchasing efficiency.
Hi- Good relationship with supper improve companyΓ’β¬β’s purchasing efficiency.
2. Ho- In selecting suppliers, reliability are not considered.
Hi- In selecting suppliers reliability need to be considered.
1.6 SIGNIFICANCE OF STUDY
The researcher intends to examine how suppliers are selected, source,
evaluated and developed. It is also essential to know the process
involved in the creation and development of good supplier/ buyer
relationship and where problem are experienced.
To the researcher, the research really help me as an individual to
research and in the same time inpart knowledge about this particular
study and my course as well, so with the knowledge. If an in the field
now, I will be able to defend myself.
Secondly, the research is for the partial fulfillments of the
condition for the award of Higher National Diploma (HND) in purchasing
and supply department.
To other students, my fellow students I know this research work will really serves them as a data bank in terms of research.
To the firm. I beloved that the study will help the company / firm to identity its draw backs and how to alleviate them.
To all industries, this study will also help various industries to
know their weak point and also know how to tackle them, specially the
industries that are facing some of problems solved above.
1.7 SCOPE OF THE STUDY
The study was initially designed for development of good supplier
relationship, getting suppliers who will produce the things the
purchasers wants to the delivery schedule required by providing
technical assistance and advice. In order hand, all things be equal this
particular area also focus on various department like store department,
production department. Finance department sales/ maketing department
etc. Since the study is all about good suppliers relationship that is
getting all the items the company wants at the scheduled time that is to
say it reference to the following department mentioned above.
Store department:- In this area, the store
manger or the store officer need to know the stock level at any point in
time to know when to order and when not to order.
Production department:- Here, it is the work of the
production manager or the production officer to know the material needed
in terms of production and inform the store earlier before it is too
late.
1.8 LIMITATION OF THE STUDY
Limitation of the study is the element of short comings one often
encountter when trying to get necessary information and materials for
successful completion of any research work. The study deals with the
importance for creation and development of good supplier relationship in
a competitive market with case study of Aba Textile mills limited Aba
(ATML).
In the content of this research therefore, the following limitation or problems were encountered.
TIME CONSTRAINT:- The limit that was allowed for the
completion of this particular research work, was not sufficient
enough for a thorough work to be carried out on his particular topic
interest considering the length and depth of activites involved in the
topic.
FINANCIAL CONSTRAINTS:- Due to the financial contraint
The researcher is unable to travel to many places of interest in
order to gather comparable data for information for his research
project.
ORGANIZATIONAL BUREAUCRATIC RED TAPE;-
The efforts to collect all the needed data information from the
management and staff of textile mills limited Aba was not easy because
of their official protocols and organizational bureaucracy. The
inability of the management and the non availability of professional
qualified staff who would provide the information necessary for the
study.
Also some customers and dealer who out of fear or mere ignorance
refused to provide answer to certain relevant question on the
questionnaire administered to them.
1.9DEFINITION OF TERMS
For better understanding of the work, the following definition were
presented so that the reader might gain more insight into the meaning of
terms as the were used in the study.
1. sourcing:- Find supplier who are willing and able to provide consistently quality, service, (delivery) at a competitive price.
2. Best source:- Making a choice from a member of equally eligible sources.
3. Good supplier:- One who is at all time honest
and fair in his dealing with the customs, in his own employees and
himself, who has adequate plan facilities and know how so as to be able
to provide materials which meet the purchaser specification in the
quantities required and at the time promised.
4. Development of good supplier relationship:-
A planned process of getting supplier who will produce the
things the purchaser wants, to the purchased quality standards in the
quantities and the delivery schedule required, by providing technical
assistances and advice.
5. Vendor rating:- The term vender rating is some times used for the systematic assessment of actual performance by suppliers.
6. Creation:- The act of a process of making something that is new or of cause something to exist that did not exist before.
7. Specification:- It is a definitive description
of what is wanted, also a description of any object, material or
process in sufficient detail to enable its manufacture and further
identifical reproduction.
8. Standard:- A description of an acceptable
level of quality design and composition of a particular item that has
evolved through the study and experience of organization.
9. Standardization:- Defined as agreement on definite size, design, quality and the like.
10. Simplification: The reduction of unnecessary variety.
11. Quality:- The totality of features and
characteristics of a product or a service that bears on the ability to
satisfy a stated or implied needs.
12. Reliability:- The probability of a product performing without failure with in a specified period of time.
13. Performance:- The primary function of the product or service.
14. Quality Assurance:- All activities and functions concerned with the attainment of quality.
15. Quality Control:- The operational techniques and activates that are used to fulfill requirements for quality.
16. Right quantity:- It refers to the value or amount of material, the can be most economically purchased at a particular time.
17. Negotiation:- It is a conferring discussing or bargaining to reach agreement in business transaction.
18. Procurement:- Is a process or concept encompass
a wide rage of supply activites than those induced in the purchasing
functions and it typical includes a broadened view of the traditional
buying role, with more buyer participation in related
materials activities.
19. Supply Chain Management:- Described as the
management of all activities, information, knowledge and financial
resources associated with the flow and transformation of goods and
serviced up from the raw materials suppliers component suppliers and
other supplier in such a way that the expectation of the end users of
the company are being met.
20. Sub-Contracting:- Is the process of
subletting the part or component of the main contract or job to a second
contractor who has the facility or capacity to accomplish the work on
time and in assurance with specification.
21. Ethics:- As a science of conduct. Conduct here means conscious and purposeful action or action directed to an end.
22. Expediting:- The application of pressure on a
supplier to get it either to meet the original delivery promise to
deliver ahead of schedule or to speed up delivery of a delayed order.
23. Purchasing Parlance:- This is the same things as saying that, in the purchasing cycle or purchasing field or purchasing profession.
24. Sourcing Techniques:- These are the techniques a
company make use of after successful selecting good supplies the
company by would have to decide on the techniques to adopt so as to meet
her raw materials and component part needs.
25. V.P.P-Vendor Partnership programmer:-
This is essentially a long term strategy involving a joint agreement with a selected number of suppliers