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Analysis of factors responsible for low productivity in the civil service

 

Table Of Contents


Chapter ONE

1.0       Introduction

1.1       Background of the Study  

1.2       Statement of the Problem  

1.3       Purpose of the Study        

1.4       scope of the Study  

1.5       Research Question

1.6       Significance of the Study  

1.7       Definition of Terms

Reference

Chapter TWO

2.1       Review of Relevant Theory          

2.2       Learning Theory    

2.3       Training Team and Their Functions        

2.4       Importance of Training and Development

2.5       Assessing Training Needs

2.6       Planning Training Needs  

2.7       Assessing Training at Various Levels

2.8       Method of Training and its technique

2.9       Criteria for Selection of staff training      

2.10   Management Development          

2.11   Methods and Techniques for Development

2.12   Evaluation of Training Programmme      

Reference

Chapter THREE

3.0       Research Design and Methodology      

3.1       Research Design    

3.2       Area of Study

3.3       Population and Study        

3.4       Sampling and Sampling Procedure        

3.5       Instrument for Data Collection

3.6       Validation of the Research Instrument

3.7       Reliability of the Research Instrument  

3.8       Method of Administration of the Research Instrument

3.9       Methods of analysis of data

            Reference                                                                

Chapter FOUR

4.0         Data Presentation and Analysis

Reference    

4.1       Discussion of Findings

4.2       Conclusion  

4.3       Implications of the Finding

4.4       Recommendations

4.5       Suggestion for further research

4.6       Limitation      

4.7       Summary

            BIBLIOGRAPHY

            APPENDIX                 


Thesis Abstract

Abstract
Low productivity in the civil service sector is a persistent challenge faced by many governments around the world. This research project aims to analyze the various factors responsible for the low productivity levels in the civil service and provide insights into potential solutions to address this issue. The study employs a mixed-methods approach, combining quantitative data analysis with qualitative assessments through interviews and surveys with civil servants and relevant stakeholders. The research focuses on identifying key factors contributing to low productivity, such as inadequate training, lack of motivation, bureaucratic inefficiencies, outdated technology, and poor management practices. Initial findings suggest that one of the primary reasons for low productivity in the civil service is the lack of adequate training and professional development opportunities for employees. Many civil servants do not receive ongoing training to enhance their skills and knowledge, leading to outdated practices and inefficiencies in their work. Furthermore, a pervasive lack of motivation among civil servants has been identified as a significant factor contributing to low productivity levels. The absence of performance incentives, recognition for good work, and career advancement opportunities demotivate employees and hinder their commitment to achieving optimal productivity. Bureaucratic inefficiencies within the civil service also play a crucial role in impeding productivity. Complex and time-consuming bureaucratic processes, redundant procedures, and hierarchical structures create barriers to efficient decision-making and implementation of policies and programs. Outdated technology and inadequate resources further exacerbate the productivity challenges faced by civil servants. Many government agencies still rely on manual processes and legacy systems, which are inefficient and prone to errors. The lack of investment in modern technology hampers the ability of civil servants to perform their tasks effectively and deliver services efficiently. Poor management practices, including ineffective leadership, communication gaps, and a lack of performance monitoring and feedback mechanisms, also contribute to low productivity in the civil service. Without strong leadership and management support, employees may feel disengaged and undervalued, leading to decreased morale and suboptimal performance. In conclusion, addressing the multifaceted factors responsible for low productivity in the civil service requires a comprehensive approach that includes investing in training and professional development, enhancing motivation and incentives, streamlining bureaucratic processes, upgrading technology and resources, and improving management practices. By addressing these key areas, governments can promote a culture of productivity and efficiency within the civil service, ultimately leading to better service delivery and outcomes for citizens.

Thesis Overview

1.0       INTRODUCTION

1.1   BACKGROUND OF THE STUDY

The historical background of the civil service date back to the end of colonial masters and post independence period. After the second World War there were about 14 British administration in the recitation to Nigerians supported staff and one European Stenothern. The headquarter of the mot technical departments was in Ebutometa that of reterinary service was in vow. While that of agriculture and forestry was co-ordination from two centres Kaduna for the North and Lagos later Enugu for the South. In 1939 Southern Nigeria was split into two regions. The Richard constitution in 1946 further divided the country into the regions namely the Northern and Eastern regions. The Mcpherson Constition of 1951 introduced the departments of ministers for the regions and at the centre. It also suggest the independence of the civil service between political in the office and authorities of the central government.

        During Lord Luggard era the duties of administration officers was just maintaining of law and order in the district placed under their immediate administration control. It was only at the end of the World War II, that efforts were made to achieved some social and economic benefit for Nigerians. It was at that time that such office like the department of marketing and export were established. In the Western Nigeria civil servants were told that policy making was the exclusive function of the legislature. So the civil servants were to do whatever the legislature wanted them to do. In the Eastern state civil servants were to give sound advice to the political leaders, control the traditional aspects of the government activities and were also to be official executive who would manage and treat all the complex operations of the modern state.

It was also English language that was used as a medium of communication in the conduct of the government. The country sought civil war six (60 years after independence and this was quickly followed by another six (6) years of oil boom which brought about extreme materialism. This games used to great indiscipline, corruption and a total contemplation of order within the whole society including the civil service. Having discussed the historical background of the civil service and its roles before and after independence. It is necessary at this stage to define β€œproductivity which is the main objective of this research.

        Productivity has been defined as the volume of goods and services produced per worker within some specified unit of the year, month, week, day and hour. For some years now there has been consistent public outcry about continued decline of productivity in the civil service.

        It is for this reason that this work is been carried out in the view of find the causes and thereby bring about commendation that will promote productivity in the civil service in general to achieve a successful result in the programme. The researcher has decided to carryout a case study of Enugu State Civil Service Commission.

1.2   STATEMENT OF THE PROBLEM

There has been consistent low productivity in the civil service since Nigeria became independence. This study is set out to assess the knowledge of job motivation and use of official work hours in the civil service in order to promote productivity.

1.3   PURPOSE OF THE STUDY

The purpose of this study is large extent is to explain the titles promoting productivity in the civil service. To be more specific the purpose are as follows:

i.     To identify the things that makes civil servants to perform below standard.

ii.    To find out the main causes of productivity decline in the civil service commission.

iii.  To determine the measures to be taken in order to arrest the situation.

1.4       RESEARCH QUESTIONS

The research questions are as follows;

1.   What are the things that cause civil servants to perform below standard.

ii.    What are the main causes of productivity decline in the civil service commission.

iii.  What are the measures that will be taken in order to secure the situation?

1.5   RESEARCH HYPOTHESIS

In seeking of promoting productivity in Enugu State Civil Service Commission. It is essential for one to have a true understanding of low productivity in civil service. It is when this knowledge is there that suggestions an be made to solve the problems of the following research hypothesis as being considered.

H0:    Recruitment of qualified personnel does not ensure high

        performance in civil service.

H1:    Recruitment of qualified personnel ensure high

        performance in civil service.

H0:    Incentive and motivation does not promote productivity

        in civil service.

H2:    Incentive and motivation promote productivity in civil

        service.

H0:    The use of official working hours does not promote

        productivity in the civil service.

H3:    The use of official working hours promote productivity

        in the civil service.

1.6   SIGNIFICANCE OF THE STUDY

The most significance of this study is to promote productivity in Enugu State Civil service Commission. If this productivity is promoted the following people will benefit from it.

1.           The civil servants of the commission will benefit in the sense that the workers will enjoy good salary and allowance.

2.           The government will also benefit from the promotion, in this case government will no more be faced with the problem of complains that comes from the civil servants of the commission.

1.7   THE SCOPE OF THE STUDY

For one to carryout with a research of this nature one would always require adequate provision of finance and accurate information. The inadequate of these factors affect this research in the following:

Finance: This has been the major problem in any type of project. This is true in the sense that one has to make some trips from one place to another in search of information. Unfortunately the cost of transportation made it difficult for the researcher to level all the place be would have wanted.

1.8       DEFINITION OF TERMS

In the course of this work, some key words and phrase, which are very vital has been explained below for better under standing.

Productivity: This is the ratio between out put an all resources used in production.

Low Productivity: Inadequate productivity or mainly low level of production.

Where withal: Things required or needed for a purpose.

Laxity; Careless or not strict in discipline or moral.

Technology: Mastery and utilization of manufacturing methods and industrial arts.

Public Sector: There are of the economy concerned with the government.

Geometrical Rate: Series of numbers with a constant ratio between a successful quantities of the number which increase by a common multipler or decrease by a common division.

Economy: system for the management and use of resources.

Production: Etiquette applying to real or status, correct production.

Remuneration: Pay or reward for the service rendered.

Motivation: Cause or reason for the action of a person. Reflection of a persons desire to fulfill certain needs.

Biennally; Happening every second year or happening once in every two years.



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