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Customers perception of gsm interruptive advertisment in nigeria

 

Table Of Contents


Chapter ONE

1.1 Introduction
1.2 Background of Study
1.3 Problem Statement
1.4 Objective of Study
1.5 Limitation of Study
1.6 Scope of Study
1.7 Significance of Study
1.8 Structure of the Research
1.9 Definition of Terms

Chapter TWO

2.1 Overview of GSM Industry
2.2 Evolution of GSM Technology
2.3 Impact of GSM on Communication
2.4 GSM Advertising Trends
2.5 Consumers' Perception of Advertising
2.6 Effectiveness of GSM Advertising
2.7 Ethical Issues in GSM Advertising
2.8 Regulatory Framework for GSM Advertising
2.9 Consumer Behavior in Response to GSM Ads
2.10 Case Studies on GSM Advertising

Chapter THREE

3.1 Research Design
3.2 Sampling Methods
3.3 Data Collection Techniques
3.4 Questionnaire Design
3.5 Data Analysis Methods
3.6 Ethical Considerations
3.7 Pilot Study
3.8 Validity and Reliability

Chapter FOUR

4.1 Overview of Findings
4.2 Analysis of Participant Responses
4.3 Comparison of Results with Literature
4.4 Key Themes Identified
4.5 Statistical Analysis
4.6 Interpretation of Results
4.7 Discussion on Findings
4.8 Recommendations for Practitioners

Chapter FIVE

5.1 Summary of Findings
5.2 Conclusions Drawn from the Study
5.3 Contributions to Knowledge
5.4 Implications for Future Research
5.5 Recommendations for Policy and Practice

Thesis Abstract

This study seeks to investigate customer’s perception of GSM interruptive advertisement in Nigeria. The study adopted cognitive dissonance theory of mass communication. The research methodology used in this research is the survey research of which questionnaires were administered to 120 respondents in Abraka. The research shown that the perception of GSM customers towards interruptive GSM SMS adverts is disturbing; due to the unending SMS adverts. The results of the research revealed that the perception of GSM users is that of annoyance, irritating invasion of privacy. The research recommends that GSM service provider should understand the perception and attitude of the customers before sending interruptive SMS advert. Nigeria communication Commission (NCC) should regulate the number of SMS advert which each service provider can send in a day. Service providers should send important SMS advert that is most needed by the customers. The SMS advert should be simple and easy.

Thesis Overview

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