Thesis Abstract

<p> This research project aims to explore the use of artificial intelligence (AI) in improving library services and user experience. The study will investigate the various applications of AI in libraries, including AI-powered search and recommendation systems, chatbots for user support, and data analytics for collection management. By employing a mixed-methods approach, the research seeks to analyze the impact of AI on library services and user experience, evaluate the effectiveness of AI implementations, and provide recommendations for optimizing AI utilization in libraries. <br></p>

Thesis Overview

<p> </p><div><div><div><div><div>Artificial intelligence (AI) has emerged as a transformative technology with the potential to revolutionize library services and enhance user experience. This study seeks to comprehensively explore the use of AI in improving library services and user experience, shedding light on the various applications of AI and its impact on libraries in meeting the evolving needs of users in the digital age.</div><div>By drawing upon a theoretical framework and existing literature, the research aims to provide a comprehensive understanding of the multifaceted role of AI in libraries, from AI-powered search and recommendation systems to chatbots for user support and data analytics for collection management. Through the utilization of a mixed-methods approach, the study endeavors to gather insights from library users, staff, and AI practitioners to assess the effectiveness of AI implementations in libraries and identify best practices for optimizing AI utilization.</div><div>The findings of this research are expected to contribute to the ongoing discourse on the use of AI in libraries, providing valuable insights for library practitioners, technology professionals, and stakeholders seeking to harness the potential of AI to enhance library services and user experience. Ultimately, this study aims to offer recommendations for optimizing AI utilization in libraries, furthering the mission of libraries as innovative hubs for information access and user engagement in the digital era.</div></div><div><div><div><div><div></div></div><div><div></div></div></div><div><div><div></div></div><div><div></div></div><div><div></div></div></div></div></div></div></div></div><div><div><br> </div></div><br><p></p>