Table Of Contents


1.2 STATEMENT OF PROBLEM

The need to embark on the study is motivated by a number of challenging factors which include the following;

Decline in the capital market contribution to the real sector of the economy.

Decline in money supply of the Nigerian economy, arising from decline in capital market contribution to the real sector of the economy.

Alajekwu and Achugbu (2012) postulated that traditional theorists believed that financial market in general has no correlation with economic growth. This position studies on finding the effect of financial market on growth. Ample of studies have debunked that traditionalist and established association on the above view, the World Bank (2001) acknowledged that economic growth without a well developed domestic financial market would be detrimental to the long run growth prospects of developing countries.Financing the saving investment gap especially in the less developed economy where saving mobilization could not keep pace with the level of investment has necessitated the need for encourage foreign capital inflow in order to bridge the gap and this promote economic growth.The need to develop the Nigerian Capital Market is therefore primary and of necessity in the minds of any forward looking nation and the motivating factor behind the researcher decision to emback on this study which is intended to establish whether the Nigerian Capital Market influences economic goal within Nigeria.

1.3 OBJECTIVE OF THE STUDY

The scope of carrying out this research work is to capture the Capital Market Impact on the Economy Growth in Nigeria. To actualize this, the following strategic objectives are formulated by the researcher.
To ascertain the level of relationship between Stock Market capitalization and Gross Domestic Product in Nigeria.
To determine if All-Share Index affects Money supply of the Nigerian economy

1.4 RESEARCH QUESTIONS

1. To what extent dose stock market capitalization affect the gross domestic products in Nigeria?

2. Would All-Share Index of Nigeria Capital Market impact on Money supply of the Nigerian economy?

1.5 STATEMENT OF HYPOTHESIS

1. Ho: There is no significant relationship between Stock Market Capitalization and Gross Domestic Product in Nigeria.

Hi: There is significant relationship between Stock Market Capitalization and Gross Domestic Product in Nigeria.

2. Ho: All-Share Index of the Nigeria Capital Market is not significantly related to Money supply of the Nigerian economy.

Hi: All-Share Index of the Nigeria Capital Market is significantly related to Money supply of the Nigerian economy.

1.6 SCOPE OF THE STUDY

In this study, the researcher attempted to capture capital market impact on the economy growth in Nigeria. This is motivated by poor performance of the Nigeria stock exchange, under development of the Nigerian economy etc. the objective of the study is to ascertain the level of relationship between stock market capitalization and gross domestic product in Nigeria. The research work focuses on the Impact of Capital Market on the Nigerian Economy using Market Capitalization, all-share Index and Volume of traded securities as proxies for Capital Market while Goss Domestic Product GDP and Per-Capita Income as proxies for the dependent Variable. The study is anchored on the Secondary Data, specifically Central Bank of Nigeria and Securities and Exchange Commission statistical bulletins from 2009-2014. The study is based in Asaba Metropolis of Delta State of Nigeria.

1.7 SIGNIFICANCE OF THE STUDY



Thesis Abstract

Abstract
The research project explores the impact of artificial intelligence (AI) on customer service in the retail industry. As AI technologies continue to advance, companies are increasingly turning to AI-powered solutions to enhance their customer service operations. This study aims to investigate how the integration of AI in customer service processes influences customer satisfaction, efficiency, and overall business performance in the retail sector. The research will utilize a mixed-methods approach, combining quantitative data analysis with qualitative interviews with retail industry professionals. The quantitative analysis will involve collecting and analyzing data on customer satisfaction levels, response times, and other key performance indicators before and after the implementation of AI technologies in customer service. This data will be used to assess the impact of AI on various aspects of customer service delivery. In addition to quantitative analysis, qualitative interviews will be conducted with customer service managers and representatives from retail companies that have implemented AI solutions. These interviews will provide insights into the challenges, benefits, and best practices associated with integrating AI into customer service operations. By combining quantitative and qualitative data, this research aims to offer a comprehensive understanding of the implications of AI adoption in customer service in the retail industry. The findings of this research are expected to contribute to the existing literature on AI in customer service and provide practical recommendations for retail companies looking to leverage AI technologies to improve customer service. By understanding the impact of AI on customer satisfaction and operational efficiency, retail businesses can make informed decisions about the adoption and implementation of AI solutions in their customer service processes. Ultimately, this research seeks to help retail companies enhance their customer service capabilities and drive business success in an increasingly competitive market. Overall, this research project addresses an important gap in the current literature by focusing specifically on the retail industry and examining the implications of AI adoption in customer service. By investigating the impact of AI on customer satisfaction, efficiency, and performance in retail customer service operations, this study aims to provide valuable insights for retail businesses seeking to improve their customer service strategies through the use of AI technologies.

Thesis Overview

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