Developing a Chatbot for Customer Support
Table Of Contents
1. Introduction to Chatbots and Customer Support
2. Natural Language Processing Fundamentals
3. Text Preprocessing and Tokenization
4. Intent Recognition and Entity Extraction
5. Dialogue Management and State Tracking
Thesis Abstract
This project aims to develop a chatbot system for providing automated customer support. Chatbots have become increasingly popular in various industries for handling customer inquiries, providing information, and facilitating transactions. The project will focus on natural language processing techniques, dialogue management, and integration with backend systems to create an effective and user-friendly chatbot for customer support. Additionally, the project will address challenges related to language understanding, context awareness, and personalized interactions.
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