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Impact of e-management on human resource development in the central bank of nigeria, 1999-2009

 

Table Of Contents


Chapter ONE

1.1 Introduction
1.2 Background of Study
1.3 Problem Statement
1.4 Objective of Study
1.5 Limitation of Study
1.6 Scope of Study
1.7 Significance of Study
1.8 Structure of the Research
1.9 Definition of Terms

Chapter TWO

2.1 Evolution of e-management
2.2 Theoretical Frameworks in Human Resource Development
2.3 Adoption of e-management in Organizations
2.4 Impact of e-management on Human Resource Development
2.5 Challenges of e-management in Human Resource Development
2.6 Best Practices in e-management for Human Resource Development
2.7 Case Studies on e-management in HRD
2.8 Global Trends in e-management
2.9 Future Prospects of e-management in HRD
2.10 Summary of Literature Review

Chapter THREE

3.1 Research Design and Methodology
3.2 Research Philosophy
3.3 Research Approach
3.4 Data Collection Methods
3.5 Sampling Techniques
3.6 Data Analysis Procedures
3.7 Ethical Considerations
3.8 Validity and Reliability

Chapter FOUR

4.1 Overview of Data Analysis
4.2 Demographic Analysis of Respondents
4.3 Analysis of e-management Implementation
4.4 Impact Assessment of e-management on HRD
4.5 Comparison of e-management Practices
4.6 Challenges Faced in e-management Implementation
4.7 Recommendations for Improvement
4.8 Implications for HRD Practices

Chapter FIVE

5.1 Summary of Findings
5.2 Conclusions
5.3 Contributions to Knowledge
5.4 Practical Implications
5.5 Recommendations for Future Research

Thesis Abstract

The Central Bank of Nigeria in its strategy towards improving the human resource management and the general performance of the banks adopted electronic management which is also referred to as Information Communication Technology (ICT). Prior to the introduction of e-management, the bank management and administrative work were done by staff through manual method. Since the introduction of e-management in the Central Bank of Nigeria, no study of this magnitude has been carried out to ascertain its impact of the bank. This study therefore intends to fill this lacuna in knowledge. The broad objective of this study is to explore the impact of e-management on human resource development in the Central Bank of Nigeria. Specifically, this study intends to achieve the following objectives namely to (i) ascertain the extent to which e-management has contributed to human resource development in the Central Bank of Nigeria. (ii) determine the extent emanagement has enhanced staff productivity in the Central Bank of Nigeria and (iii) ascertain whether or not the introduction of e-management increased unemployment in the Central Bank of Nigeria. The field force theory ,propounded by Lewin was used in the analysis of this study. Field force is a theory of change. It believes that the organization is propelled by competition economic, political etc. to change their actions and operations. The study adopted a descriptive cross sectional survey research design and self reporting techniques for data analysis. This study revealed that the use of e-management system in the central bank of Nigeria has improved staff development. Secondly the study also revealed that the implementation of e-management in the central bank of Nigeria has enhanced staff productivity. Thirdly, the study discovered that the introduction of emanagement system in the central bank of Nigeria did not increase unemployment in the Bank.

Thesis Overview

Title Page – – – – – – – – – – – – i Certification – – – – – – – – – – – -ii Dedication – – – – – – – – – – – -iii Acknowledgement – – – – – – – – – -iv Abstract – – – – – – – – – – – -vi Table of Contents – – – – – – – – – -vii List of Diagrams; Graphs and Tables – — – – – – -viii CHAPTER ONE: INTRODUCTION – – – – – – -1 1.1 Background of the Study – – – – – – – -1 1.2 Statement of the Problem – – – – – – – -4 1.3 Objectives of the Study – – – – – – – -6 1.4 Significance of the Study – – – – – – – -7 1.5 Literature Review – – – – – – – – -7 1.6 Theoretical Framework — – – – – — – -37 1.7 Hypotheses – – – – – – – – – -41 1.8 Method of Data Collection – — – – – – – -41 1.9 Logical Data Framework – – – – – – – -46 CHAPTER TWO: CENTRAL BANK OF NIGERIA AND THE USE OF E- MANAGEMENT SYSTEM – – – – – – – – -49 2.1 Introduction – – – — – — – – – -49 2.2: Brief history of the Central Bank of Nigeria Administrative System – -50 2.3: Components of E-management – – – – – – -52 2.4: The Use of Internet/Intranet Applications – – – – -55 2.5: Central Bank of Nigeria E-management Web Based page – – – -57 2.5.1 Application of the CBN E-management Web Based Page – — – -58 CHAPTER THREE:E-MANAGEMENT AND HUMAN RESOURCE DEVELOPMENT- — – – – – – – – – -60 3:1: Introduction———————————————————60 3.2: Computer Literacy Level and use of Internet/Intranet Technology in the Central Bank of Nigeria – – – – – – -64 3.3: E-management and Staff Development Strategies – – – -75 CHAPTER FOUR: THE IMPACT OF E-MANAGEMENT ON STAFF PRODUCTIVITY – – – – –……87 4.1: Introduction……………………………………………………………… 87 4.2: E-management and Effective Banking Operations – – – -88 4.3: E-management Services Delivery – – – – – – -99 CHAPTER FIVE: E-MANAGEMENT AND EMPLOYEMENT OPPORTUNITIES – – – – – – – – 102 5.1: Introduction- – – – – – – – – – —– – – ——– – – — – – – – – – – – – – – – – – – – – 102 5.2: Effect of E-management on Staff Strength – — – – -104 CHAPTER SIX: SUMMARY AND CONCLUSION – – – – -122 6:1 Summary of Findings – – – – – – – -122 6:2 Conclusions- – – – – – – – – -123 6.3 Recommendations – – – – – – -125 BIBLIOGRAPY – – – – – – – – – – -128 APPENDIX – – – – – – – – – – – -135



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