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Electronic payment system in the banking industry (a study of first bank of nigeria plc)

 

Table Of Contents


Chapter ONE

1.1 Introduction
1.2 Background of Study
1.3 Problem Statement
1.4 Objectives of Study
1.5 Limitation of Study
1.6 Scope of Study
1.7 Significance of Study
1.8 Structure of the Research
1.9 Definition of Terms

Chapter TWO

2.1 Evolution of Electronic Payment Systems
2.2 Types of Electronic Payment Systems
2.3 Adoption of Electronic Payment Systems in Banking Industry
2.4 Security Concerns in Electronic Payment Systems
2.5 Impact of Electronic Payment Systems on Banking Operations
2.6 Regulations and Compliance in Electronic Payments
2.7 Challenges Faced by Banks in Implementing Electronic Payment Systems
2.8 Benefits of Electronic Payment Systems to Banks and Customers
2.9 Case Studies of Successful Electronic Payment Systems Implementation
2.10 Future Trends in Electronic Payment Systems

Chapter THREE

3.1 Research Design
3.2 Data Collection Methods
3.3 Sampling Techniques
3.4 Data Analysis Tools
3.5 Ethical Considerations
3.6 Research Variables
3.7 Research Hypotheses
3.8 Research Limitations

Chapter FOUR

4.1 Overview of Research Findings
4.2 Analysis of Respondents' Feedback
4.3 Comparison of Electronic Payment Systems in Different Banks
4.4 Evaluation of Security Measures in Electronic Payment Systems
4.5 Adoption Rate of Electronic Payment Systems by Customers
4.6 Challenges Identified in Implementing Electronic Payment Systems
4.7 Recommendations for Banks to Improve Electronic Payment Systems
4.8 Implications and Future Research Directions

Chapter FIVE

5.1 Summary of Findings
5.2 Conclusions Drawn from the Study
5.3 Contributions to Existing Literature
5.4 Practical Implications of the Study
5.5 Recommendations for Future Research

Thesis Abstract

The study appraise Electronic Payment systems in the Banking industry; A Study of First Bank Plc. The main objectives of the study are to ascertain the effectiveness of e-payment in First Bank and to determine the level of security in the e-payment products and platform of First Bank. In carrying out the study, survey design was employed. The population of the study comprises the entire two thousand five hundred staff of First Bank Plc in Lagos. By means of convenience sampling technique, a sample size of 145 was drawn from the population and this figures represent the number of those that properly filled-out and returns the questionnaire on the spot. The study found that Epileptic power supply to a large extent affects the effectiveness of e-payment in First Bank and that e-banking products and platform of First Bank is secure and acceptable by the respondents. It was recommended based on the findings that Central Bank of Nigeria should ensure that the cashless policy is extended to other states in the country so as to extend e-payment to all state in the country. Also, the CBN need to consolidate on its achievements by introducing more beneficial policies and sanctions where necessary.



Thesis Overview

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