INTRODUCTION

1.1           Background of the Study

1.2           Statement of the Study

1.3           Objective of the Study    

1.4           Statement of Research Questions

1.5           Research Hypothesis

1.6           Research Methodology                          

1.7           Scope and Limitations of the Study                

1.7     Significance of the Study            

1.8     Brief Literature Review                                        

1.9     Definition of Terms                                  

            Reference                

Chapter TWO

LITERATURE REVIEW

2.1     Introduction                      

2.2     The View on Electronic Banking            

2.3     Electronic Banking and the Common Banking Product

2.3.1 Telephone and PC Banking Products

2.3.2 The Card System  

2.3.3 The Automated Teller Machine (ATM)

2.3.4 Cheque

2.4     The Entry of Nigerian Banks into Electronic Banking

2.5.1 Threats of Cyber-Creams on the Nigerian Banking Premises

2.5.2 The Regulatory Challenges

2.5.3 Electronic Banking Profitability and Efficiency

2.5.4 Bank Customer Relationship                  

            Reference                                        

Chapter THREE

RESEARCH METHODOLOGY

3.1     Introduction                                                          

3.2     Research Methodology                                                  

3.3     Sample Size                                                                        

3.4     Sampling Techniques                  

3.5     Restatement of Hypothesis                    

3.6     Method of Data Collection                                

3.7     Method of Data Analysis            

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

4.1     Introduction                      

4.2     Presentation and Analysis of Data

4.2.1 Qualification of Respondent      

4.2.2 Working Experience        

4.2.3 Cadre of Respondents                

4.2.4 Professional Qualification          

4.2.5 Department of Respondents      

4.2.6 Threat to Electronic Bank          

4.2.7 Threat Assessment                                              

4.2.8 Respondent Assessment of Eco Bank’s Electronic

Banking System                                        

4.2.9 Information Technology Training Program    

4.2.10 Level of Electronic Banking                    

4.2.11 Improvement of Customer Satisfaction        

4.3     Test of Hypotheses                                  

4.3.1 Hypothesis One                            

4.3.2 Hypothesis Two                

4.3.3 Hypothesis Three                          

Chapter FIVE

SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

5.1     Summary                

5.2     Conclusion                          

5.3     Recommendations            

            Reference                

            Appendix