Thesis Abstract

This research project aims to evaluate the impact of financial innovations on banking efficiency. The banking industry has witnessed significant technological advancements and innovations in recent years, including the adoption of digital banking, fintech solutions, and blockchain technology. These innovations have the potential to enhance banking efficiency by improving operational processes, reducing costs, and enhancing customer experience. This study will assess the impact of various financial innovations on key efficiency indicators such as cost-to-income ratio, return on assets, and customer satisfaction. The research will employ a mixed-methods approach, combining quantitative analysis of financial and operational data with qualitative interviews with bank executives. The findings of this study will provide insights into the benefits and challenges associated with financial innovations, helping banks make informed decisions to improve their efficiency and competitiveness.

Thesis Overview