TABLE OF CONTENTS

Title Page .. .. .. .. .. .. .............................................................................................................. .. .. .. i 

Approval Page .. .. .. .. .. .. .......................................................................................................... .. .. ii 

Certification.. .. .. .. .. ........................................................................................................... .. .. ... .. iii 

Dedication .. .. .. .. .. .. .. ............................................................................................................. .. .. iv

 Acknowledgments .. .. .. .. .. .. .................................................................................................... .. .. v 

Table of Contents .. .. .. .. ................................................................................................... .. .. .. .. vi 

List of Tables .. .. .. .. ........................................................................................................... .. .. .. .. x 

Abstract .. .. .. .. .. .. ................................................................................................................. .. .. xii 

Chapter ONE

INTRODUCTION 1.1 Background of the Study .. .. .. .. .. .. ................................. 1

 1.2 Statement of the Problem.. .. .. .. .. ....................................................................................... .. 3

 1.3 Aim and Objectives of Study .. .. .. .................................................................................... .. .. 3 

1.4 Research Questions .. .. .. .............................................................................................. .. .. .. 3 

1.5 Statement of Hypotheses .. .. .. ..................................................................................... .. .. .. 4 

1.6 Significance of Study .. .. .. ............................................................................................ .. .. .. 4 

1.7 Scope of Study .. .. .. .. .. .. .................................................................................................. .. 5 

1.8 Overview of the Study .. .. .. .. .......................................................................................... .. .. 5 

Chapter TWO

LITERATURE REVIEW 2.0 Introduction .. .. .. .. .. .. .. ................................... .. 7 

2.1 Property as an Investment .. .. .. ....................................................................................... .. .. 7 

2.2 Property Management .. .. .. .. ........................................................................................ .. .. 12 

2.3 Property Maintenance .. .. .. .. .. ........................................................................................ .. 14 

2.4 Management of multi-tenanted low-income residential properties. .......................................15

 2.5 Objectives of management of multi-tenanted low-income residential properties .. .. .. .. .. .. .. 16

 2.6 Problems of management of multi-tenanted low-income residential properties .. .. .. .. .. .. .. 17 

2.7 Gains of effective management of multi-tenanted low-income properties .. .. .. .. .. ........... .. 21 

2.8 Types of Residential Properties .. .. .. .. .............................................................................. .. 22 

2.9 The need for maintenance .. .. .. ..................................................................................... .. .. 23 

2.10 Types of maintenance .. .. .. .. .. ........................................................................................ .. 25 

2.11 Functions of the property manager .. .. ........................................................................... .. .. 26 

2.12 Leases and Tenancies .. .. .. .. .. .. ........................................................................................ 29 

2.13 Nature and causes of problems in building .. .. .. ................................................................. 41

Chapter THREE

3.0 Research Methodology .. .. .. .. ......................................................... .. .. 45

 3.1 Sources of Data .. .. ............................................................................................... .. .. .. .. .. 45

 3.1.1 Primary Data .. .. .. .. .. .. .. ................................................................................................. 45

 3.1.2 Secondary Data .. .. .. ............................................................................................ .. .. .. .. 45

 3.2 Population of the Study .. .. ....................................................................................... .. .. .. .. 45 

3.3 Research Design .. .. .. .. .. ............................................................................................ .. .. 45 

3.4 Instrument of Data Collection .. .. ................................................................................. .. .. .. 46 

3.5 Validity and Reliability of Instrument .. ........................................................................ .. .. .. 46 

3.6 Method of Data Presentation and Analysis .. .. ............................................................... .. 47 

Chapter FOUR

4.0 Data Presentation and Analysis .. ............................................... .. .. .. 48

 4.1 Presentation and Analysis of Base Data .. .. ................................................................. .. 48 

4.1.1 Analysis of Questionnaire Returns .. ....................................................................... .. .. .. 48

 4.1.2 Personal Data of Respondents.. .. .. ........................................................................ .. .. 48 

4.2 Presentation and Analysis of Data on Research Question 1 .............................................. 52 

4.3 Presentation and Analysis of Data on Research Question 2 ............................................... 57

 4.4 Test of Hypothesis .. .. .. .. ............................................................................................... .. .. 63 

 

Chapter FIVE

5.0 Discussion, Findings, Recommendation and Conclusion .. ....................... 71

 5.1 Discussion .. .. .. .. .. .. .. ..................................................................................................... .. 71 

5.2 Findings .. .. .. .. .. .. .. .. ......................................................................................................... 72 

5.3 Conclusion .. .. .. .. .. .. .. ..................................................................................................... .. 73

 5.4 Recommendation .. .. .. .............................................................................................. .. .. .. .. 73 

References .. .. .. .. .. .......................................................................................................... .. .. .. 75 

Appendices .. .. .. .. .. .. .. .. ............................................................................................................. 78