Thesis Abstract

The impact of Computer to Nigeria Commercial Banks especially Union Banks Plc cannot be over emphasized. Many banks have realized the used of the computer as a means of improving their chequeing transaction and of keeping necessary data on customers for loans advances and other services. These obvious advantages notwithstanding, must banks have not imbibe the computer culture. For the purpose of this study, this research was based on commercial banks in Nigeria and occasionally drew emphasis from the Union Bank of Nigeria Plc, Head office Enugu Branch. This study therefore showed the actual contribution of computers to the banking industry and the problem faced by banks, which has not gone into computerization. A good number of banks in Nigeria are computerized and consequently time wastage in banks are reduced, there is increase in banks deposit, there is better storage of information and greater efficiency in banks deposit, there is better storage of information and greater efficiency in banks services, there is reduced workload in banks. The researcher used both primary and secondary data. The primary sources will include the use of questionnaires while the secondary data will include text books, article and other important write-up in various journals. It is expected that the implementation of the findings and recommendations in this research work will improve the services rendered by banks to their various customers by increasing usage of computerized services personnel training and encouraged computer. ITC programmes to boost the activities and operations of banks aimed at enhancing and optimizing services to the customers.

Thesis Overview