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Effects of automation on secretarial performance

 

Table Of Contents


Chapter ONE

1.1 Introduction
1.2 Background of Study
1.3 Problem Statement
1.4 Objective of Study
1.5 Limitation of Study
1.6 Scope of Study
1.7 Significance of Study
1.8 Structure of the Research
1.9 Definition of Terms

Chapter TWO

2.1 Evolution of Secretarial Roles
2.2 Impact of Technology on Secretarial Work
2.3 Role of Automation in Modern Workplaces
2.4 Automation Tools for Secretarial Tasks
2.5 Benefits of Automation in Secretarial Work
2.6 Challenges of Implementing Automation for Secretaries
2.7 Training and Development for Automated Tasks
2.8 Automation and Job Satisfaction
2.9 Gender Differences in Automation Adoption
2.10 Future Trends in Secretarial Automation

Chapter THREE

3.1 Research Design
3.2 Sampling Method
3.3 Data Collection Techniques
3.4 Data Analysis Methods
3.5 Validity and Reliability
3.6 Ethical Considerations
3.7 Pilot Study
3.8 Case Study Analysis

Chapter FOUR

4.1 Overview of Findings
4.2 Impact of Automation on Secretarial Performance
4.3 Efficiency and Accuracy in Automated Tasks
4.4 Employee Satisfaction with Automation
4.5 Challenges Faced by Secretaries in Using Automated Tools
4.6 Training Needs for Effective Automation
4.7 Gender Variances in Automation Experiences
4.8 Recommendations for Improving Automation Implementation

Chapter FIVE

5.1 Summary of Findings
5.2 Conclusion
5.3 Implications for Practice
5.4 Recommendations for Future Research
5.5 Conclusion and Reflections

Project Abstract

The Secretary plays a very important role in the efficiency of an organization. The effectiveness of these functions depends largely on the availability, the needed competencies and skills acquired by the secretary in the
Modern Office Practice. This study examines the effects of modern office technology on the performance
of office secretaries in the Kenya public service sector



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