As information technology is the modern trend in banking today it is very imperative for bank to access it’s impact operational performance so as to justify if the hunger capital invested on it is justifiable or not, analyse their problems and proffer possible solutions. The objective of this study is to identify how the introduction of information and communication technology has influenced bank performance in terms of effectiveness, efficiency, competitiveness, customers base and globalization of bank. The main research instrument used one questionnaire and personal interview for staff of the banks. In conclusion, the study revealed that information technology has tremendously improved the growth of the bank and performance of the bank of Guaranty Trust Bank. Information technology has lead to increase customers satisfaction improved operational efficiency, reduce transaction time, gives the banks competitive edge, reduced the running cost and ushered in swift response in services delivery. The research recommended that government should accurate actions that will create an enabling environment for growth in the banking sector, lower tariff on information technology, tool and equipment should be subsidize and also partner with multinational companies abroad to supply equipment. All banks should utilize information communication technology to render services, the regulatory agencies should upgrade their information technology constantly to align with the rapidly developing private sector banking pace, the government should be to encourage local information technology forms and companies towards meeting up with the 21st canting standard.
📚 Over 50,000 Project Materials
📱 100% Offline: No internet needed
📝 Over 98 Departments
🔍 Software coding and Machine construction
🎓 Postgraduate/Undergraduate Research works
📥 Instant Whatsapp/Email Delivery
The project topic "Implementation of Performance Management Systems in Small and Medium Enterprises: A Case Study Approach" focuses on exploring how s...
Supply chain management is a critical aspect of operations for retail businesses, involving the coordination of activities related to sourcing, manufacturing, a...
"Utilizing Artificial Intelligence for Forecasting Sales Trends in Retail Industry" aims to explore the application of artificial intelligence (AI) te...
The project titled "Analysis of the Impact of Artificial Intelligence on Supply Chain Management in the Retail Industry" seeks to explore and understa...
The research project titled "Analyzing the Impact of Digital Marketing Strategies on Consumer Behavior in the Retail Industry" aims to investigate the...
"Implementation of Agile Project Management in Small Businesses"...
The project titled "Implementation of Lean Management Principles in Small and Medium Enterprises (SMEs): A Case Study Analysis" aims to investigate th...
The project topic, "Implementation of Lean Management Principles in Small Businesses: A Case Study Analysis," focuses on exploring the application of ...
The project topic, "Implementation of Lean Six Sigma in Improving Operational Efficiency in Service Organizations," focuses on the application of Lean...