Home / Banking and finance / THE IMPACT OF CASHLESS POLICY ON PROFITABILITY OF COMMERCIAL BANKS IN NIGERIA

THE IMPACT OF CASHLESS POLICY ON PROFITABILITY OF COMMERCIAL BANKS IN NIGERIA

 

Table Of Contents


Chapter ONE

1.1 Introduction
1.2 Background of Study
1.3 Problem Statement
1.4 Objective of Study
1.5 Limitation of Study
1.6 Scope of Study
1.7 Significance of Study
1.8 Structure of the Research
1.9 Definition of Terms

Chapter TWO

2.1 Overview of Cashless Policy
2.2 Evolution of Cashless Transactions
2.3 Benefits of Cashless Policy
2.4 Challenges of Cashless Transactions
2.5 Adoption of Cashless Policy in Nigeria
2.6 Global Trends in Cashless Transactions
2.7 Impact of Cashless Policy on Financial Institutions
2.8 Customer Perception of Cashless Transactions
2.9 Regulatory Framework of Cashless Transactions
2.10 Future Prospects of Cashless Policy

Chapter THREE

3.1 Research Design
3.2 Population and Sampling
3.3 Data Collection Methods
3.4 Research Instruments
3.5 Data Analysis Techniques
3.6 Ethical Considerations
3.7 Validity and Reliability
3.8 Limitations of Methodology

Chapter FOUR

4.1 Analysis of Profitability in Commercial Banks
4.2 Impact of Cashless Policy on Commercial Banks' Profitability
4.3 Comparison of Profitability Before and After Cashless Policy Implementation
4.4 Factors Affecting Profitability in the Cashless Era
4.5 Case Studies of Banks' Profitability Post-Cashless Policy
4.6 Recommendations for Enhancing Profitability
4.7 Future Strategies for Commercial Banks
4.8 Implications for Policy Makers

Chapter FIVE

5.1 Summary of Findings
5.2 Conclusions
5.3 Recommendations for Further Research
5.4 Implications for the Banking Sector
5.5 Reflection on the Research Process

Project Abstract

The Impact of Cashless Policy on Profitability of Commercial Banks in Nigeria Abstract
The cashless policy implemented by the Central Bank of Nigeria (CBN) in 2012 aimed to reduce the amount of physical cash circulating in the economy and promote electronic transactions. This study investigates the impact of the cashless policy on the profitability of commercial banks in Nigeria. Profitability measures such as return on assets (ROA), return on equity (ROE), and net interest margin (NIM) are used to assess the financial performance of banks pre and post-implementation of the cashless policy. The research employs a quantitative research design using secondary data from financial statements of selected commercial banks in Nigeria from 2008 to 2018. A panel data analysis is conducted to examine the relationship between the cashless policy and bank profitability. The findings indicate a positive impact of the cashless policy on the profitability of commercial banks in Nigeria. Specifically, there is an improvement in ROA, ROE, and NIM following the implementation of the cashless policy. The results suggest that the shift towards electronic transactions and reduced cash handling costs have contributed to the enhanced profitability of commercial banks. Additionally, the increased adoption of electronic payment channels such as mobile banking, internet banking, and POS terminals has expanded the revenue streams of banks. However, challenges such as infrastructure limitations, cybersecurity risks, and customer education remain significant barriers to the full realization of the benefits of the cashless policy. Overall, the findings of this study provide valuable insights for policymakers, regulators, and commercial banks on the implications of the cashless policy on financial performance. The research underscores the importance of continuous innovation and investment in technology to drive profitability in the banking sector. Future research could explore the long-term effects of the cashless policy on financial inclusion, economic growth, and customer behavior in the Nigerian banking industry.

Project Overview

1.1   BACKGROUND TO THE STUDY

The importance of managing the economy efficiently cannot be over emphasized. The monetary authorities, by controlling the supply of money, maintain price stability andinfluence economic activities especially when combined with appropriate fiscal measures (Friedman, 2015). The banking system remains the major channel for monetary control by the Central Bank of Nigeria (CBN) and the monetary authorities in general. Unfortunately, it is estimated that about 65% of the cash in circulation in the Nigerian economy isoutside of the bankingsystem, thus severely limiting the impact of the CBN’s efforts at price and economic stabilization (CBN 2012). Consequently, the amount of money in the form of deposits available to banks for the creation of more money is reduced. The profitability of the banks, which to a large extent depends on the amount of money at theirdisposal for lending, is therefore affected by the large size of this informal sector. However, the breakthrough in InformationCommunication Technology (ICT) has revolutionized human society in terms of communication, efficiency in processes, general exchange of information, and in the exchangeof goods and services. Within seconds, businesses are carried out online across different geographical location making it impossible for physical cash to be used as a medium of such exchanges (Baddeley, 2004).

The Central Bank of Nigeria (CBN) in collaboration with the Bankers Committee, introduced the cashless policy designed to provide mobile payment servicesthat aim to breakdown traditional barriers hindering the financial inclusion of millions of Nigerians, secure and make convenient financial services to urban, semi-urban and rural areas across the country. However, implementing the cashless policy requires that the banks make huge investments on ICT and other technologies that would enhance the proper implementation of the cashless system. For banks that barely survived recapitalization, and several others forced into a merger and acquisition, this policy may affect their performances and productivity positively or negatively depending on the strength of the individual banks. Therefore, this study seeks to analyze the impact of this policy on Nigerian banks in relation to their profitability using Fidelity Bank as a case study.

According to (Cobb, 2005), “electronic payments can thus lower transaction costs stimulate higher consumption and GDP, increase government efficiency, boost financial intermediation and improve financial transparency”. She further added that “Governments play a critically important role in creating an environment in which these benefits can be achieved in a way that is consistent with their own economic development plans”. Fidelity Bank, also known as Fidelity Bank Plc., is a commercial bank in Nigeria. It is licensed as a commercial bank, by the Central Bank of Nigeria, the central bank and national banking regulator. In 2011, the bank was ranked the 7th most capitalized bank in Nigeria, the 25th most capitalized bank on the African continent and the 567th most capitalized bank in the world. As of December 2013, Fidelity Bank Plc. was a large financial services provider in Nigeria with total assets estimated at over US$6.318 billion (NGN:1+ trillion), and shareholders' equity in excess of US$1 billion (NGN:158 billion). At that time, the bank served 2.3 million customers at about 220 branches nationally (Wikipedia, 2015). The current enlarged Fidelity Bank is the result of the merger with the former FSB International Bank Plc and Manny Bank Plc (under the Fidelity brand name) in December 2005. Fidelity Bank is today ranked amongst the top 10 in the Nigerian banking industry, with presence in all the 36 States as well as major cities and commercial centers of Nigeria. Fidelity continues to rank among Nigeria's most capitalized banks, with tier-one capital of nearly USD1 billion (One Billion US Dollars).

1.2   STATEMENT OF THE PROBLEM

The quest for global relevance and sustainable development had led to wide exploitation of the benefits of cashless policy in payments system of Nigerian banks. The study examines the impact of cashless policy on the profitability of banks in Nigeria using Fidelity Bank Plc as a case study. It has become necessary for researchers to make use of values and figures obtained in the cashless services such as Automated teller machine (ATM), Point of sale (POS), and wCP based transaction (WBT) to examine its impact on the aggregate return on equity (ROE) of deposit money banks in Nigeria with a view of identifying the effect of this cashless policy on profitability of Nigerian Banks.

1.3   OBJECTIVES OF THE STUDY

The following are the objectives of this study:

1. To examine the impact of cashless policy on profitability of commercial banks in Nigeria.

2. To examine the overall effectiveness of the CBN’s cashless policy.

3. To determine the level of acceptance of the cashless policy by Nigerians.

4. To identify the limitations in the implementation of cashless policy by commercial banks in Nigeria.

1.4   RESEARCH QUESTIONS

1. What is the impact of cashless policy on profitability of commercial banks in Nigeria?

2. What is the overall effectiveness of the CBN’s cashless policy?

3. What is the level of acceptance of the cashless policy adopted by commercial banks in Nigeria?

4. What are the limitations in the implementation of cashless policy by commercial banks in Nigeria?

1.5   HYPOTHESIS

HO: There is no significant relationship between the cashless policy and profitability

HA: There is significant relationship between the cashless policy and profitability

1.6   SIGNIFICANCE OF THE STUDY

The following are the significance of this study:

1. The outcome of this study will educate stakeholders in the banking industry on how the cashless policy has influenced the profitability in the Nigerian commercial banks.

2. This research will also serve as a resource base to other scholars and researchers interested in carrying out further research in this field subsequently, if applied will go to an extent to provide new explanation to the topic.

1.7   SCOPE/LIMITATIONS OF THE STUDY

This study on the impact of cashless policy on profitability of commercial banks in Nigeria will cover the level of profit made by commercial banks before and after the implementation of the cashless policy in Nigeria

LIMITATIONS OF STUDY

Financial constraint- Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet, questionnaire and interview).
Time constraint- The researcher will simultaneously engage in this study with other academic work. This consequently will cut down on the time devoted for the research work.

REFERENCES

Baddeley, M. (2014). Using E-Cash in the New Economy: An Economic Analysis ofMicropayment Systems, UK Cambridge. Journal of Electronic Commerce Research, 5(4) Central Bank of Nigeria (CBN) Statistical Bulletin. (2012).

Cobb Anne. (2005). http://www.ameinfo.com/50050.html.

Friedman, B. (2015). The Future of Monetary Policy: The Central Bank as an Army withOnly a Signal Corps? International Finance, 2, 3(321-338)
Wikipedia, 2015: www.wikipedia.com


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